Reviews (1,812)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

October 13, 2023

Customer service is great, Jasmine was there to assist me when I needed it. I am on the free version and am loving everything it has to offer so far!

Elizabeth Bergesen
United States
2 months using the app
June 30, 2022

First time user: Candace from Avada was amazing, fast, and efficient ! She helped me enable all features to my new joy/Avada app. I'm excited to see these features grow! I will be adding this app to my other shop as well as other shops created by me and my team! Candace for President 2022!! lol

Your Brand In Print
United States
2 months using the app
Edited July 7, 2022

I used this app to create our loyalty program - it was soooo easy to use and support (Hakeem) was very quick and helpful!

Zenzee
United States
2 months using the app
July 4, 2022

Juliana is the best. Very helpful service and customer support. The application offers everything you need.

ElytheaBeauty
Netherlands
2 months using the app
January 13, 2023

App works great! Their customer service is near instantaneous with any issues. They were so great to work with that I integrated another app of theirs into my site to replace one that lacked the support you get from Joy.

Skyline Disc Golf
United States
2 months using the app
August 8, 2023

I had a problem and Hana was very quick to help me. it took only 3 minutes to solve. fast and professional.

Mylavishhome
Netherlands
2 months using the app
July 19, 2023

Easy to set up! Lot's of different features. The free plan gets the job done and paid version has even more useful options. Hana was extremely helpful with the process.

Kenshin Shop
United States
2 months using the app
October 16, 2022

Great SUPPORT!!!! It was very fast and it helped me on what I wanted to do. I'am very happy and, THANK YOU!

Hitrox
United States
2 months using the app
July 27, 2022

Tony was very helpful with setting up rewards. I can't wait to see customers using their rewards! So exciting.

resoulcustoms
United States
2 months using the app
September 1, 2022

Gran aplicación muy fácil de usar y muy intuitiva. Gracias a Esther por su soporte 5 estrellas, me solucionó la duda en segundos. Una app imprescindible.

El Rastro de la Piel
Spain
2 months using the app