Reviews (1,791)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty program for boosting customer retention and satisfaction, highlighting its user-friendly interface and generous free tier. Key features such as easy setup, customization options, and seamless POS integration are noted for enhancing customer engagement. The responsive and personalized customer support, assisting with custom coding and providing detailed guidance, is also commended. This app is valued for its comprehensive features and smooth integration with Shopify, making it a useful tool for increasing customer loyalty and engagement.

July 25, 2023

I want to express my sincere appreciation to Avada Support, especially Jasmine, for her outstanding assistance. They went the extra mile by providing me with a special support package. Their dedication to customer satisfaction is truly commendable, and this level of service is rare to find. I'm thoroughly impressed with their professionalism and care. I highly recommend their app to others based on the exceptional support I received. Thank you, Avada Support, thank you Jasmine for valuing your customers and providing top-notch service!

4Sport Nutrition
Ukraine
2 months using the app
March 27, 2023

The staff is really nice and pendent of you, support in everything you need, thanks Hana for the support gave

Nogueras Coffee
United States
2 months using the app
Edited September 10, 2022

This rewards app was simple to set up. It's pretty basic. but will get the job done. Chat support from Hana was very helpful and timely.

Blessings Online Boutique
United States
2 months using the app
August 15, 2022

This app has been extremely helpful in building my rewards program. I wish I was able to sort my customers by their first or last names though instead of by email or activity date.

Reignited
United States
2 months using the app
June 16, 2023

Had Jasmine fixed up an issue that I ran into and she was really helpful. Settled my issue really quick. Great customer service!

LUVVY
Singapore
2 months using the app
Edited June 6, 2022

We are currently re platforming over to shopify and needed an app to manage and update our loyalty points scheme, Liz from support was able to activate everything for us quickly and efficiently and we are up and running within minutes

Honour/SkinTwo.com
United Kingdom
About 2 months using the app
April 3, 2023

Esther was great with helping me set up the Loyalty App. I'm excited to implement it in my store. It was easy to customize and enable to the front of the store.

My Perfume House
United States
About 2 months using the app
June 2, 2022

The app has all what it has to cover all basic feature, best part of it is, it is FREE! The customer service team is also very helpful. Kudos to Jasmine who has kindly helped me solved my issue within an hour. Impressive ❤
The developer team too. Putting in extra effort to make sure they meet my needs.

MONA REENA
Singapore
About 2 months using the app
Edited May 3, 2022

I have not yet been able to use the app yet as I have just downloaded it, however, Esther has helped me so far with any and all questions and concerns I have had. She was very fast and helpful with everything!

Mott's Boutique
United States
About 2 months using the app
May 6, 2023

Easy to set up and integrate and customer service has been very helpful, in particular, Jasmine who helped with removing branding, verifying my URL, and more.

BROKEN 8 RECORDS
Australia
About 2 months using the app