Reviews (1,784)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty program for boosting customer retention and satisfaction, highlighting its user-friendly interface and generous free tier. Key features such as easy setup, customization options, and seamless POS integration are noted for enhancing customer engagement. The responsive and personalized customer support, assisting with custom coding and providing detailed guidance, is also commended. This app is valued for its comprehensive features and smooth integration with Shopify, making it a useful tool for increasing customer loyalty and engagement.

February 13, 2022

Perfect application and perfect support agent Roger helped me out very quickly to remove the branding

Alomaz
United Arab Emirates
About 2 months using the app
October 20, 2022

Just starting with this app and so far so good...Emily was very helpful with my questions. I believe this is going to be a game changer...

Isadora Popper
United States
About 2 months using the app
July 5, 2022

Great for a free rewards program. Their support is very helpful. They have a pretty standard offering and it looks like they are regularly adding new features.

readfuriously
United States
About 2 months using the app
October 22, 2023

Super quick and really good customer support from Hana.
Was able to answer all my questions and help me with everything.

PostersCH
Switzerland
About 2 months using the app
October 23, 2023

I contacted the Joy Loyalty Team for help with something on my website, and Ms. Hana helped me. She was very pleasant and nice :)
Thanks again!

Qomfy Home
United States
About 2 months using the app
April 28, 2022

Best customer service and experience i have had with a company! Went above and beyond what there job even intitles.

LegacyX Distribution
United States
About 2 months using the app
August 16, 2023

Liz was awesome! it was great to get quick service! shows great respect for store owners as time is money for us :)

The Bat Flip Shop
United States
About 2 months using the app
March 26, 2023

Had a problem at 7am on a sunday and their chat was fast to respond and quick to fix it! Awesome app!

Ivymists
United States
About 2 months using the app
August 4, 2023

Good!!Hana is very good.Hana helped me a lot and answered my questions patiently.And will reply me soon.

ShiningSign
China
About 2 months using the app
Edited May 30, 2023

Very easy to use and navigate compared to other apps, and Hana from the support team was very nice too. I recommend!

Yepo Cosmetics
United States
About 2 months using the app