Reviews (1,739)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this loyalty program for its effectiveness in boosting customer engagement and retention, noting its cost-efficiency and robust features, even in the free tier. The app is user-friendly, offering extensive customization options and seamless integration with Shopify's POS. It is praised for reliable performance and responsive customer support, with staff members like Tiana, Hana, and Audrey receiving special mentions for exceptional service. Merchants report significant enhancements in customer loyalty and business operations, making it a favored choice among Shopify store owners.
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Great support! Liz and the tech team were very helpful. I am new to Shopify and also to this app and tried to do the theme integration. I asked for help in chat, they took it over and quickly did it for me.
The Joy Loyalty app has helped me on give customer rewards and redeem the point, and the Hana's service is pretty good. I was baccriaed by app enableed problem. They have helped me fix the issue and enable the feature on theme.
Hakeem was very helpful. Great customer service and address my question quickly with fast response time and friendly service.
Hana was amazing through the process to make sure we were set up correctly and guided me through some things I wanted changed. Great experience so far.
Great app, I recommend it, it should be more worth installing than others of the same type, the free plan allows me to use it without worry, I will upgrade after I get enough profit
Great app so far, and customer service is very quick and very helpful! Excited to see more features like "birthday" is coming soon!
I used this app to help with rewards for my crystal shop customers. She was very happy to help and helped me very quickly. This company is very helpful. Thank you
La aplicación es genial, tiene las funcionalidades básicas para arrancar con un programa de lealtad y se puede integrar a tu página de cuenta. ¡El equipo de soporte técnico es una maravilla! The app is great to start a loyalty program. A great thing is that it can be added to the Account Page to work as a self-service for clients. Support team is great too!
They are very responsive to my questions. I hope this program works for me. It was awesome to get 30% off to start it.
I recently had the pleasure of interacting with the delightful Jasmine from the Joy support team, and I must say, my experience was nothing short of extraordinary. From the moment I reached out for assistance with the Joy app, Jasmine's professionalism and warmth shone through, making the entire encounter an absolute joy!
Jasmine's knowledge and expertise were evident from the get-go. She patiently listened to my concerns, understanding my questions with genuine interest. Her ability to explain complex features in a simple and easy-to-understand manner left me feeling confident and empowered to make the most of the app's functionalities. Not only did she address my immediate concerns with diligence, but she also went above and beyond, sharing some helpful tips and tricks to enhance my overall app experience.
What truly stood out to me was Jasmine's genuine care and commitment to ensuring my satisfaction. Her positive attitude and infectious enthusiasm were truly refreshing, making the support session feel more like a friendly chat than a technical troubleshooting encounter. Despite encountering a few challenges along the way, Jasmine remained patient and composed, assuring me that she was fully dedicated to resolving any issues I had.