Reviews (1,791)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty program for boosting customer retention and satisfaction, highlighting its user-friendly interface and generous free tier. Key features such as easy setup, customization options, and seamless POS integration are noted for enhancing customer engagement. The responsive and personalized customer support, assisting with custom coding and providing detailed guidance, is also commended. This app is valued for its comprehensive features and smooth integration with Shopify, making it a useful tool for increasing customer loyalty and engagement.

August 6, 2023

Abby was fantastic and resolved my query really quick. Came across polite and knowledgeable. First-class customer support :-)

PROTEIN PIRATE
United Kingdom
About 2 months using the app
March 11, 2023

best support team that i have seen in Shopify <3 <3
Availability 24/24 7/7. i will use this app in my store

Wolfaccessory
Tunisia
About 2 months using the app
March 22, 2023

Esther has helped us launch our loyalty program and has been there around the clock for us to ask questions! She has been an absolute breeze to deal with and we cant wait to get started

petpawz.com.au
Australia
About 2 months using the app
April 1, 2024

Audrey

onetripledecor
India
10 days using the app
Edited November 28, 2023

I had a whole series of questions today to optimize our user's journey and experience. Wendy handled each one quickly and efficiently! Fantastic service with this app's crew, always.

Cedar Meadow Farm
United States
About 2 months using the app
April 3, 2023

Super quick set-up and easy to navigate the app, thanks to Abby on the chat for helping verify our store!

Ketoroma Kitchen & Bakery
United Kingdom
About 2 months using the app
August 17, 2022

This app is super easy to use and the customer service is super helpful! If you have any challenges with it at all definitely chat them-- they make it soooo easy!

Carrie in Color
United States
About 2 months using the app
April 25, 2023

Excellent customer service from Sunny, thank you. I was able to get what i needed help with and got right back to work.

Made For Locs
United States
About 2 months using the app
September 25, 2023

He was very kind and gave me easy-to-understand instructions on how to install the app.
It's a very reliable app and support system.

Genrêver
Japan
About 2 months using the app
January 18, 2023

Very good customer service, almost 24 hours and respond very quickly. Lydia is especially nice and helpful.

PawPawUp
Australia
About 2 months using the app