Reviews (1,731)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for its generous free tier and cost-effectiveness, enhancing customer loyalty and engagement. It features a user-friendly interface with customizable rewards and loyalty points, and integrates seamlessly with POS systems for improved online and in-store experiences. Exceptional customer support, particularly from staff members like Tiana, Hana, and Audrey, is frequently praised for responsiveness and effectiveness in resolving technical issues quickly. Merchants express confidence in the app's ability to boost business operations and customer satisfaction.

Edited July 10, 2024

Helpful and easy to use! Every other app is overpriced! They were very helpful and responsive. Thank you Jasmine!

Edit: Unfortunately, they no longer have a good free version of this app and are similar or more expensive than the other apps available.

Wyndham Art Supplies
Canada
Over 2 years using the app
February 3, 2023

Quick response, and staff was super nice and helpful, Hana had served me and was super kind and very fast to get help from, thankyou Joy team.

FoneProdigy
Australia
About 1 month using the app
June 6, 2022

love your helpful help emmliy it was really good exprince and i would definitely look forward for more work

The Paw Concept
Saudi Arabia
About 1 month using the app
August 13, 2022

Prakash helped me today. I appreciate the kindness and help they offered to me. Thank you for referring me.

LivingSpirituallyWithin
United States
About 1 month using the app
February 6, 2023

Tive alguns problemas de e a esther me ajudou muito, suporte rápido e bem prático, ótimo para pessoas leigas

Recanto Feminino+
Brazil
About 1 month using the app
February 4, 2023

Jasmine, from their support team is really helpful. She responds and solves the problems quickly. The app itself is really easy to use. You can customize your own style. There're much fewer limitations compared with other similar applications. Totally recommend this app!

NUDEBLANC
Hong Kong SAR
About 1 month using the app
June 16, 2022

I have only just downloaded the Joy app onto my website. It's an easy app so far! It has all the features I was looking for! Prompt customer service!

Krysten Collective
Australia
Over 2 years using the app
July 14, 2023

As we expected: simple app, great price and great customers service (especially Sunny).
We warmly recommend it!

Alien Surface
Romania
About 1 month using the app
July 17, 2022

Prakash the agent was patient , knowledgeable and overall customer service is the best i have ever received ! Wish u guys much success

Ciao Bella Art Cafe
Jamaica
About 1 month using the app
Edited January 22, 2023

Very good app.
Easy to install and easy to configure.
Everything you need for a good royalty program.
very cool :-)

I had a question for support and they helped me very quickly.

We recommend!

zaxx.shop
Germany
About 1 month using the app