Reviews (1,812)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

June 18, 2023

Great and quick customer service from Aisha. Very helpful. I recommend other Shopify users to use this app.

Kuko Kraft
United States
About 1 month using the app
Edited April 5, 2023

I haven't started using the app yet but the customer service has been great! I received a response to my message within seconds. Now to set it up!
Thank you Prakash!

Redhead Revolution
United States
About 1 month using the app
November 1, 2022

Great support! Liz and the tech team were very helpful. I am new to Shopify and also to this app and tried to do the theme integration. I asked for help in chat, they took it over and quickly did it for me.

Organiqa
Hungary
About 1 month using the app
July 13, 2022

Hakeem was very helpful. Great customer service and address my question quickly with fast response time and friendly service.

Optimal Nutrition & Supps
United States
About 1 month using the app
July 11, 2023

The Joy Loyalty app has helped me on give customer rewards and redeem the point, and the Hana's service is pretty good. I was baccriaed by app enableed problem. They have helped me fix the issue and enable the feature on theme.

Teendow
China
About 1 month using the app
May 6, 2023

Hana was amazing through the process to make sure we were set up correctly and guided me through some things I wanted changed. Great experience so far.

Skincare Tailor
United States
About 1 month using the app
March 12, 2023

Great app, I recommend it, it should be more worth installing than others of the same type, the free plan allows me to use it without worry, I will upgrade after I get enough profit

ztani
Poland
About 1 month using the app
May 20, 2022

Great app so far, and customer service is very quick and very helpful! Excited to see more features like "birthday" is coming soon!

Years Of Play
United States
About 1 month using the app
March 28, 2022

I used this app to help with rewards for my crystal shop customers. She was very happy to help and helped me very quickly. This company is very helpful. Thank you

MysticalMoonDust
United States
About 1 month using the app
January 13, 2022

La aplicación es genial, tiene las funcionalidades básicas para arrancar con un programa de lealtad y se puede integrar a tu página de cuenta. ¡El equipo de soporte técnico es una maravilla! The app is great to start a loyalty program. A great thing is that it can be added to the Account Page to work as a self-service for clients. Support team is great too!

Georgie Boy México
Mexico
About 1 month using the app