Reviews (1,811)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

February 23, 2022

Great app . Getting trouble when editing the theme . Specialist Drake help us to solve the problem in quick and professional way.

Aeterno Coffee Co.
Hong Kong SAR
About 1 month using the app
July 24, 2023

I recently had the pleasure of interacting with the delightful Jasmine from the Joy support team, and I must say, my experience was nothing short of extraordinary. From the moment I reached out for assistance with the Joy app, Jasmine's professionalism and warmth shone through, making the entire encounter an absolute joy!

Jasmine's knowledge and expertise were evident from the get-go. She patiently listened to my concerns, understanding my questions with genuine interest. Her ability to explain complex features in a simple and easy-to-understand manner left me feeling confident and empowered to make the most of the app's functionalities. Not only did she address my immediate concerns with diligence, but she also went above and beyond, sharing some helpful tips and tricks to enhance my overall app experience.

What truly stood out to me was Jasmine's genuine care and commitment to ensuring my satisfaction. Her positive attitude and infectious enthusiasm were truly refreshing, making the support session feel more like a friendly chat than a technical troubleshooting encounter. Despite encountering a few challenges along the way, Jasmine remained patient and composed, assuring me that she was fully dedicated to resolving any issues I had.

Snifffinity
Israel
About 1 month using the app
February 16, 2023

quick response from the customer service support team. I am on the free plan and they provide good support too and I will switch to paid plan soon.

Finlandia
Canada
About 1 month using the app
June 19, 2022

großartige Apps, verwenden Sie mehr als eine von AVADA,
mit der Unterstützung von Candace alle möglichen Probleme und Zweifel gelöst.
Danke Avada Herzlichen Dank Candace

MarcyFashion
Germany
About 1 month using the app
August 11, 2022

I tried this app and it's really amazing because it's totally free with a bunch of great features, Kodus for Liz for the fast and awesome customer care. Really happy to have this app in my store:) .

Dolk BJD
Philippines
About 1 month using the app
October 18, 2022

Liz was very helpful i love her. She helped install the widgets on my store and helped customized it

Allurefinesse
United States
About 1 month using the app
September 8, 2023

Fast integration. Customer Support "HANA" was very quick to respond and immediately resolved my concerns :)

MNL DRIP
Philippines
About 1 month using the app
April 1, 2024

Audrey

onetripledecor
India
10 days using the app
August 21, 2022

Using the program is very easy, and its idea is great. I had some questions, I contacted the support team and they were quick to respond, I contacted Hana, she is a great person

TheHoom
Sweden
About 1 month using the app
May 8, 2022

candice is good help and helped me setup my rewards. good app and would recommend if you want ur website to look good!

Dimaka
United States
About 1 month using the app