Reviews (1,731)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for its generous free tier and cost-effectiveness, enhancing customer loyalty and engagement. It features a user-friendly interface with customizable rewards and loyalty points, and integrates seamlessly with POS systems for improved online and in-store experiences. Exceptional customer support, particularly from staff members like Tiana, Hana, and Audrey, is frequently praised for responsiveness and effectiveness in resolving technical issues quickly. Merchants express confidence in the app's ability to boost business operations and customer satisfaction.

March 16, 2023

Easy-to-use loyalty program app, fully customizable, intuitive programming and the best customer service!
Jasmine understood my issue well and solved it in no time.
Would recommended it to everyone. Love

FLORMAR PAKISTAN
Pakistan
23 days using the app
August 1, 2022

I'm using this app for the first time in hopes to attract new customers. Thus, far the app has been easy to set up, and it's a clean look. Abby did a great job of helping me to navigate through the app. Thanks, again Abby

Black Messiah
United States
22 days using the app
August 10, 2022

I am new to the app but Hana has been a great help letting me know of the features the app offers and assisting me in unlocking them. A+ Very grateful!

Teatrocentro PR
United States
22 days using the app
April 8, 2023

This is another fantastic app from Avada. So many free features that will keep customers coming back. Awesome rewards program, with lots of customizations, the paid features look awesome as well. Customer service is hands down one of the best around. Thanks Hana, she's amazing!!!!

Gift Sandwich
Australia
22 days using the app
August 23, 2021

I have heard about this app and was thinking about the cost and support.. Then after talking to the support online, I re4alised that they are currently providing this for FREE! What are you waiting for???? points for social media following.l this is the app the get!

The Caffeine Experience
Singapore
22 days using the app
August 19, 2023

Fantastic!!! Walked me through adding details. Thanks!!

https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/eco/icons/eco-modal-close-e7a6ef633153121611ef398a50df71b752619c3a3bb5299eca5a7d071c82a6a9.svg

GirlFriends Boutique
United States
22 days using the app
December 18, 2022

Install the app and requested some help got a response right away from Lydia who helped on every request I made. can not complaint and ask for more from the entire Avada team.

Velin Fashion
United States
21 days using the app
June 29, 2022

I used this program to help my customer experience. The wonderful and helpful Candace helped set it up! Was very easy Thank you’

Mack + Moo
Australia
21 days using the app
Edited August 13, 2022

The folks at Joy Reward Loyalty program are great to work with. Abby helped me customize my loyalty reward messages and helped format my logo. Thank you Abby for all your help this morning. I appreciate your patience while I learn the program.

Shibori Dragon
United States
21 days using the app
May 31, 2023

Love the app and good and fast customer support. I do recommend to others starting a shopify store and want to integrate a Loyalty program

King Rilla
Canada
21 days using the app