Reviews (1,812)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

September 15, 2023

Rating: ⭐⭐⭐⭐⭐ (5/5)

If you're a Shopify store owner looking to supercharge your customer retention efforts, look no further than the Joy Loyalty Rewards Program App. As a longtime user, I can confidently say that this app has transformed the way I engage with my customers and drive repeat business.

OUTFITGOAL
India
About 1 month using the app
June 6, 2022

love your helpful help emmliy it was really good exprince and i would definitely look forward for more work

The Paw Concept
Saudi Arabia
About 1 month using the app
November 9, 2023

I run 13 separate shopify stores and needed help setting up a complex loyalty scheme, Esther has been amazing!! The best online support I've received in a long time. We're now going to expand our loyalty program and use other apps they provide. Great service, thank you Esther!!

Baby City
New Zealand
About 1 month using the app
August 13, 2022

Prakash helped me today. I appreciate the kindness and help they offered to me. Thank you for referring me.

LivingSpirituallyWithin
United States
About 1 month using the app
February 6, 2023

Tive alguns problemas de e a esther me ajudou muito, suporte rápido e bem prático, ótimo para pessoas leigas

Recanto Feminino+
Brazil
About 1 month using the app
February 4, 2023

Jasmine, from their support team is really helpful. She responds and solves the problems quickly. The app itself is really easy to use. You can customize your own style. There're much fewer limitations compared with other similar applications. Totally recommend this app!

NUDEBLANC
Hong Kong SAR
About 1 month using the app
June 16, 2022

I have only just downloaded the Joy app onto my website. It's an easy app so far! It has all the features I was looking for! Prompt customer service!

Krysten Collective
Australia
Over 2 years using the app
July 14, 2023

As we expected: simple app, great price and great customers service (especially Sunny).
We warmly recommend it!

Alien Surface
Romania
About 1 month using the app
July 17, 2022

Prakash the agent was patient , knowledgeable and overall customer service is the best i have ever received ! Wish u guys much success

Ciao Bella Art Cafe
Jamaica
About 1 month using the app
Edited January 22, 2023

Very good app.
Easy to install and easy to configure.
Everything you need for a good royalty program.
very cool :-)

I had a question for support and they helped me very quickly.

We recommend!

zaxx.shop
Germany
About 1 month using the app