Reviews (1,792)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty program for boosting customer retention and satisfaction, highlighting its user-friendly interface and generous free tier. Key features such as easy setup, customization options, and seamless POS integration are noted for enhancing customer engagement. The responsive and personalized customer support, assisting with custom coding and providing detailed guidance, is also commended. This app is valued for its comprehensive features and smooth integration with Shopify, making it a useful tool for increasing customer loyalty and engagement.

October 17, 2023

La verdad que Emily es increíble, me ha guiado durante la instalación de toda la aplicación.

Es la mejor!

Crystal Rose Creations
Spain
26 days using the app
May 21, 2023

I was having an issue with a pop up. Customer service was quick to help and respond. They were knowledgable, patient and fast to solve my issue.

Nina K. Artworks
United States
26 days using the app
July 17, 2023

It is fun and easy to use! Even though I'm on the free plan it still allows you to have a lot of features for all your needs for a loyalty program.

Sugacane Cosmetics
United States
Almost 2 years using the app
October 3, 2023

I want to say Joy is a joy to use and is very helpful. I want to say a big thank you to Hana for your amazing help, you were a joy and pleasure to work with!

Recommended Buys
United States
26 days using the app
September 14, 2022

I really like this app to allow customers to want to spend more to get points to redeem! Also the staff was very helpful and sweet!

Wright Fit Boutique
United States
26 days using the app
April 7, 2022

Kjempe app for å kunne tilby lojalitetsprogram til dine kunder. Jasmine som jeg snakket med på kundeservice var super hjelpsom. Anbefales.

Garasjekos.no
Norway
26 days using the app
June 9, 2022

A great rewards app that will transform my shop and help me build better and stronger relationships with customers. I have products that encourage repeat purchases, so this will help even more. Thank you to Liz at Avada for the help and advice to get me going with this.

Phil Sproson Photography
United Kingdom
26 days using the app
October 4, 2023

Great sevice from the abby

Pickleball Superstore
Canada
26 days using the app
December 13, 2022

My experience working with Joy's support team was great. Esther was pleasant and quickly resolved my app integration question.

INSPO
United States
Almost 2 years using the app
February 4, 2023

This app has great and quick customer service! Hana was very helpful and answered any questions I had right away!

Hemlocknailco
United States
25 days using the app