Reviews (1,812)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.
Refine
-
By rating
We tried multiple different reward apps that had one issue after another before finally trying out Joy. We should have gone there first! This is a great app that integrates with our site AND the POS which was imperative to our business. Customer service is quick to respond and very helpful. We're saving money after switching from our original app and this app works better for us. Win win!
Sunny and Hana were super helpful with setting up the app. The app has its limitations but it works well. :)
I have recently installed the loyalty app yet find the app very limiting at the moment. Perhaps its because I have opted out for the free 14 trial first and after the onboarding things might improve. I am not impressed as it is user friendly but very limiting.
The service and help I got from Sunny one of the client help representatives was outstanding she helped me find my way around the limited resources of the app and if it were not for her I would have deleted it.
Thank you Sunny for your assistance.
great and the support is helpful! Thanks
We decided on Joy Rewards after browsing through hundreds of rewards programs. It's dashboard and analytics are fantastic, and the technical support team will stop at nothing to get you up and running as quickly as possible. What we love most is that there is one tier after free which remains affordable allowing you to scale easily. Really awesome app and a special shoutout to Sunny for your amazing customer service!
Esther has been very helpful and responsive with my questions! So far, Joy is integrating well with my theme and was easy to set up. Any issues I did have were resolved within a couple of hours!
Fennic was great in helping me out when I upgraded my theme. I will for sure use their services again.
Excellent support from the team member. Esther is a great support! Quick to respond & helpful. 5 stars!
excellent set up and customer service from Abby. Truly helped me get this app installed and up and running
Nice interface and easy to use. One great point for you. Their program is really make sense in redeem part becos they are gen a coupon code for use, it will not affect your main system actually. Really appreciate that fast response and great support compare with some loyalty app even I paid. A little bit crazy and surprise that is FREE here.