Reviews (1,794)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty program for boosting customer retention and satisfaction, highlighting its user-friendly interface and generous free tier. Key features such as easy setup, customization options, and seamless POS integration are noted for enhancing customer engagement. The responsive and personalized customer support, assisting with custom coding and providing detailed guidance, is also commended. This app is valued for its comprehensive features and smooth integration with Shopify, making it a useful tool for increasing customer loyalty and engagement.

March 27, 2023

Very helpful and responsive Customer Service from Hana! Easy to enable and customize the app features.

BeautySoClean
Canada
9 months using the app
May 30, 2023

So far so good! Easy to set up and people are signing up on my site! Sunny at customer support was able to remove my transaction limit very quickly and easily so that rocked!

Lousy Llama
United States
9 days using the app
January 9, 2023

very good - assistant very helpful - great app
will upgrade to professional account very soon once trialed fee

Heal-thy-moss
United Kingdom
9 days using the app
October 28, 2022

The app is working well for me so far. Easy to set up and has all the features I need. Customer support is also great! Abby was quick to help and very friendly.

Starring You Jewelry
United States
9 days using the app
November 1, 2023

The customer service person Sunny was patient and very helpful. Sunny was able to walk me through the issue and quickly resolve it.

Emmaline's Hot Sauce
United States
9 days using the app
February 10, 2022

I wanted to reward my customers who are loyal and AVADA makes it possible. I love how this app works seamlessly with my shop. Also, I reached out to have them remove their branding and within SECONDS Esther popped on the chat and took care of everything. They're customer service is top notch.

Close to the Coast Creative
United States
9 days using the app
August 31, 2023

Jasmine helped with the installation of app she was prompt and well versed with the app helped in all possible ways

Omaayaa Store
India
8 months using the app
July 5, 2022

I've just installed the app. I had a question and needed help to configure something.
Prakash was very helpful and quicker than I expected. I'm very satisfied.

ThePetsArk.FR
France
8 days using the app
April 6, 2023

Working with Hana was amazing! Her customer service was superb and I would recommend using there services. Thank you so much Hana for all you do!

fiercelysouthern
United States
8 days using the app
Edited June 14, 2022

I like this app as it can help bring in more customers. The best part of it, free. It's also very easy to use.
Customer Service was awesome.

Refinera
Singapore
8 days using the app