Reviews (1,812)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

April 25, 2023

excellent customer support especially jasmine and tony also the app is great what i was expecting

My Store
Cyprus
13 days using the app
November 28, 2022

Just started using it but so far it seems good. I had an issue with uploading current customer points and Esther with customer service helped me quickly.

Native Nectar Botanicals
United States
13 days using the app
May 19, 2023

Thank you Juliana For help i have afgtgggggggggggggggggggggggggggggggggggggggggggggggggggjjjjjjjjjjj

HOLLYSHOPY LLC
United States
13 days using the app
April 6, 2023

This app is so great! Contacting support is quick and easy too, and it was a particular pleasure working with Hana today who helped me to fix some small issues I was having - so friendly and efficient, and nothing was too much trouble. My issue was fixed like magic! :)

Lottie Suki
United Kingdom
13 days using the app
August 25, 2023

I recently had the pleasure of working with Jasmine to remove some text from my app on my store. I must say that I was thoroughly impressed with her professionalism, expertise, and efficiency throughout the entire process. Thank you Jas.

Hair Contourer
Australia
13 days using the app
April 14, 2022

entrei em contato com o suporte e o atendimento prestado pela Candance foi ótimo, rápido e eficiente, resolvendo o problema.

Nuvi Shop
Brazil
13 days using the app
August 30, 2023

As always the team at Avada have been excellent love working closely with this team . I would 100 percent recommend.

TheFootwearGroup™
United Kingdom
13 days using the app
June 13, 2023

Just setting it up but the features seem to be great and the support is quick and helpful! Hana took care of my simple needs within minutes :)

Butcher Boy Meat Market
United States
12 months using the app
August 13, 2022

Avado support is very helpful. Contacted them multiple times in the past few days an always got my questions answered and issues resolved

ShelHealth
United States
13 days using the app
Edited January 26, 2023

The help centre is a life saver as I try to figure out all these features! Thank you so much for all your help Hana!

SharpEdge Supplements
Canada
13 days using the app