Reviews (1,811)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

October 16, 2022

I am still trying to figure it out so far seems good. Help was great and quick an easy to understand.

The Country Quilt Shop
United States
3 days using the app
December 12, 2022

This app has all the features I need. Very powerful! Their customer service is great. I got a lot of help from Abby. She is so professional and patient. I highly recommend this app.

DEMETER JEWELRY
Canada
3 days using the app
October 16, 2023

Jamine did a great job with her customer support.

Hummingbird Chocolate Maker
Canada
3 days using the app
Edited April 14, 2023

Quick and easy fix to get with getting the program to work. Support was very efficient in accommodating needs and Esther was a tremendous help.

Starlight Grotto
United States
3 days using the app
August 5, 2022

Very strong support, immediately helped and improved the app experience! Esther onboarded me very well!

EmpressTools
Switzerland
3 days using the app
May 5, 2023

Great customer service. Very fasat replies and efficient service. Also really good apps. Very pleased :)

Essentials Home Store
United Kingdom
3 days using the app
March 15, 2023

Easy-to-use loyalty program app, fully customizable, intuitive programming and the best customer service! Juliana understood my issue well and solved it in no time.
The only reason I would't give this app a 5 star review is because of the fact that attrobuted points will not be deducted after a return in store, so it needs a follow-up.

City Sport
Belgium
3 months using the app
July 28, 2021

Avada app are very easy to instal and use, if i need an app i first loo at what Avada has available. GRACIAS

Itza Girl
United States
3 days using the app
August 17, 2023

I moved to joy from another loyalty app provider and we love the design and layout of joy! we had a small problem with how the app displayed on mobile devices so I messaged tech support and they had their design team customise the widget to suit out store. thank you sooo much! special thanks to Jasmine & Anivia :)

Gitana Crystals
Australia
3 days using the app
Edited October 7, 2022

Very comprehensive features and supportive team, the only bad thing is that i cant edit the email formatting in the free version

DailyLavish.co.uk
United Kingdom
3 days using the app