Reviews (1,796)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this loyalty program for boosting customer retention and satisfaction, highlighting its user-friendly interface and generous free tier. Key features such as easy setup, customization options, and seamless POS integration are noted for enhancing customer engagement. The responsive and personalized customer support, assisting with custom coding and providing detailed guidance, is also commended. This app is valued for its comprehensive features and smooth integration with Shopify, making it a useful tool for increasing customer loyalty and engagement.
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Joy has fantastic customer service. Jasmine did a great job answering my questions and took care of my issue in a few minutes. Really impressed by their customer service. Enjoying the app so far and hope it can convert more sales!
Great app with all you need for rewards and loyalty programs. Customer service is great, Liz helped me every step of the way!
good app. good service, fast and helpful.
will update the review once i've used it for a longer period of time
God support af Esther til at få installeret app'en. Jeg glæder mig til at komme i gang med at bruge den og dens funktioner. umiddelbart virker den meget brugervenlig.
Great support and easy to use app. Fennic was amazing and super quick to answer my questions.
Super recommend.
This is my first time installing this app and so far it works good. I would recommend it to increase engagement on your website.
The app is straightforward to set up. I did encounter a minor glitch but I only had to restart the app and all was good. Thank you to their friendly and helpful support staff Hana for her prompt assistance and efficient service.
Great App! Super easy to use, Prakash was super helpful in getting all set up. I would HIGHLY recommend this app to anyone looking to start a rewards program.
It's meant to give the user 100 points on sign up and it doesn't do this. Chatted with helpful customer service and apparently the visitor can redeem the points on checkout...but on their account it shows 0 points, so they don't know they have to check out! It just looks like it doesn't work. Have had to uninstall on this basis, but otherwise was quite pleased, good opportunity to rebrand and online chat function was good too.
Hi,
Thank you so much for taking time to give us an honest review. That helps us improve our service better for you and other customers.
Our support team made a test and still saw the points added for Signup action. Please refer to this screenshot: https://imgur.com/a/dbkiQ3Y
At AVADA, we want nothing more than your success and satisfaction. Please check your mailbox for further update.
Thank you
Daisy
Great app, does everything I need and the support team were amazing resolving some of my own custom tweaks.