Reviews (1,765)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for its effectiveness in boosting customer engagement and retention, noting its cost-efficiency and robust features, even in the free tier. The app is user-friendly, offering extensive customization options and seamless integration with Shopify's POS. It is praised for reliable performance and responsive customer support, with staff members like Tiana, Hana, and Audrey receiving special mentions for exceptional service. Merchants report significant enhancements in customer loyalty and business operations, making it a favored choice among Shopify store owners.

October 23, 2023

Really quick and awesome service. The rep was very clear and helpful. Totally recommend it.

Joe Camilo Designs
United States
About 14 hours using the app
July 18, 2023

Really quick straightforward, customer service. I like that I didn’t have to go through a whole lot of tech-support, I just asked a question and got the exact answer I needed. Abby was very helpful and kind!

Lori April
United States
About 13 hours using the app
March 31, 2023

I love this rewards app, it is simple and the customer is helpful, who respond quickly.
I will suggest more guys to use it!

Us Bottle Go
China
About 13 hours using the app
October 12, 2023

Pefect! I love the app, really simple to use, and thanks very much to Hana for helping me.

ADEDE COSMETICS
Italy
About 12 hours using the app
September 26, 2022

I just downloaded the app so i still have much more to test and discover but I have been trying to find a loyalty program app that was easy to translate and thanks to the help of Hana things were quite straightforward!

Be Organic
Kuwait
13 days using the app
March 23, 2022

Very easy to set up and customer service was incredibly quick! Thanks to Candace for all the help! It has all the features you need for a loyalty program

CubeCo
South Africa
About 11 hours using the app
Edited March 12, 2023

Разработчики не сильно горят развивать свой продукт, есть минус которые легко исправить но не делают. Им хватает своих клиентов которые приносят им доход. Таких копий приложений много, буду искать другое или вообще лучше купить его и интегрировать. Возникла проблема, скидывают инфу с проблемой и скрины, вообщем всю информацию которую нужно, мне начинают задавать вопросы на которые я все скинул, вопрос для кого я это скинул))
9 марта удалил ихнее приложение, сегодня 12 марта приходит уведомление о том что у меня списали плату за использование ихнего приложения с 9 марта по 8 апреля, вот вам и бизнес, буду судиться с ними

Happy End
Spain
14 days using the app
Joy Loyalty replied March 8, 2023

Hi Happy End team,
Thank you so much for taking time to leave us your feedback. We're deeply sorry for this inconvenience causing to your experience.

We really want you to give us a chance to check and support you. I also sent you emails with a desire to assist you and fix the issues you had with our app and explain the issue.

Please rest assured that we will keep on improving our app day by day to meet the customers’ expectations. Hope to hear from you soon!

Best regards,
Daisy

December 29, 2022

Sunny was soo helpful, the App is amazing, easy to use !compatible to any store ! Its free too for small business like mine ,Thank you

Iconic and class
Tanzania
About 11 hours using the app
July 27, 2023

I've only just installed the app, justfinished working setting it up, very easy to use. Had a small issue with the installation, contacted Liz from support, she had it sorted in a few minute. 5 star. App looks great, going to start on the free versions which gives you so much for free! The paid version if i need is a very affordable $29 a month, much cheaper than a lot of other apps I've looked at.

Decor Interiors - House & Home
United Kingdom
About 9 hours using the app
Edited April 4, 2023

Is a good app! Simple and eficient. I had a couple of doubts but Sunny, from AVADA, was a really good help!

Beautiful Equations
United Kingdom
About 9 hours using the app