Reviews (1,812)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

August 2, 2022

Liz from AVADA gave me great support! Thanks for that! Everything is clear and she gave me a lot of information.

Fedicura
Belgium
About 23 hours using the app
June 2, 2022

Finally found a FREE loyalty review app that I can work with, hope it remains free and continue to offer great service and customer care communication. Thank you from sexikinis.com

Sexikinis Swim
United States
About 23 hours using the app
November 15, 2023

Just moved from one of the other big loyalty programs because since they sold the support has been downhill and the system buggy - to the stage that I've got customers emailing me very upset as their points have disappeared and they think we are deleting them. If working with Joy Loyalty & Rewards is as good longterm as the onboarding I'll be with them for life! Thanks for your help guys.

Indagare Natural Beauty
Australia
About 22 hours using the app
April 27, 2023

Tolle App, vor Allem der Support ist sehr hilfsbereit und schnell.
Bei Problemen wird selbst Nachts noch geantwortet und das Problem am nächsten Tag behoben.
Sehr empfehlenswert!

UnderHype
Germany
About 22 hours using the app
January 7, 2023

its a great app and prakash from customer support helped me a lot thank u and recommend this app for everyone

Divarouj
Egypt
About 22 hours using the app
December 21, 2022

One of the best App for point reward . 5 Star Assistance . Thanks Liz for your support.
Fast support

GEEKSHOP.PT
Portugal
About 22 hours using the app
July 12, 2023

Merci Hana pour votre aide. Super rapide ! Merci beaucoup. Elle m'a aidé a mettre en place le widget sur mon site.

goldbuttonparis
France
About 20 hours using the app
January 26, 2023

Hana was excellent in haling get my website enabled with the Joy features! please give her love for me and a perfect 10 out of 10!

BotNet D011z
United States
About 20 hours using the app
July 29, 2022

Was looking for a new loyalty app and i chanced upon this. it is user friendly and support folks Candace and Liz were quick to help with my issues. mainly downloaded cause it was free but it seems to work really well.
they allow us to make suggestions for improvement or new features and it seems like they do work on those

Tokimeku Pte Ltd
Singapore
About 20 hours using the app
November 19, 2023

The response was quick and the issue was resolved immediately.
The app is sophisticated and easy to use as well.
I give it 5 stars with high expectations for the future.

StarBrick37☆
Japan
About 19 hours using the app