Reviews (1,742)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for its effectiveness in boosting customer engagement and retention, noting its cost-efficiency and robust features, even in the free tier. The app is user-friendly, offering extensive customization options and seamless integration with Shopify's POS. It is praised for reliable performance and responsive customer support, with staff members like Tiana, Hana, and Audrey receiving special mentions for exceptional service. Merchants report significant enhancements in customer loyalty and business operations, making it a favored choice among Shopify store owners.

September 17, 2023

Fast response when I had a question. So far I like the app. Still have some learning to do, but I think it will be perfect for my business needs!!

Noel Customs LLC
United States
3 days using the app
August 5, 2023

very nice app, thank you and thank Jasmine 's help. It is a wonderful experience. I recommend this app to all of you.

Studio OBD
China
About 3 hours using the app
Edited July 7, 2021

This app comes with basic set-ups. Customer support - Daisy is excellent, got our store set up and fixed the issues we faced. More update like referral will come soon. Please keep this app free! Can't wait for new updates. Thank you!

Lifeline Corporation
Singapore
About 3 hours using the app
Joy Loyalty replied July 7, 2021

Hello,
Thank you so much for your review on our app and customer service ❤️
That really motivates us to provide better apps and service for you and other users.

We have sent you an email informing you about our plan to add more reward methods such as referral. Please check your mailbox and we can have a chance to discuss more 🙏

Best regards,
AVADA Team

July 21, 2022

Aisha was very helpful, app is easy to design and has ways for you to vote for new updates. Pretty cool app!

BlackFlameBeautyLLC
United States
About 3 hours using the app
April 7, 2023

sonny and tony were great. they helped greatly with tweaking the app more to my liking. very accomodating.

Figures Toy Company
United States
About 3 hours using the app
Edited August 18, 2022

Very good application with best in class customer support. Emily went above and beyond to help us. They keep working on new features and integration. Even free option gives you lots of features.

A2Z Mart
Australia
About 2 hours using the app
March 31, 2023

Very easy to use and simple operate. When we encountered some problem, technique person Jasmine came to help. She responses very quickly and help us to fix the problems. I highly recommend this app.

Perfect Jewellery
Hong Kong SAR
About 2 hours using the app
May 8, 2023

Sehr zu empfehlen bis jetzt, bei der Einrichtung war Esther sehr behilflich und schnell. Sieht gut aus.

Minikauf.ch
Switzerland
About 2 hours using the app
July 31, 2022

Really straightforward to add to my store and when I needed help to add additional features I got help instantly from Emily who was really helpful. Highly recommend!

Nix Studio Co.
United Kingdom
About 2 hours using the app
April 28, 2022

I needed a lot of help with some of the coding for my theme, the process was really smooth and the integration is great too. Drake was really helpful and so was Esther. I was really happy with how easy everything was to set up and customise. Would really recommend it to anyone who needs to add a loyalty programme for their website!

EpoxyCore
United Kingdom
About 2 hours using the app