Joy: Rewards & Loyalty Program
Reviews (1,581)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its affordability, ease of use, and seamless rewards management. They value its customization options, referral program, and customer balance downloads. The customer service is often praised for its responsiveness, with team members frequently recognized for their assistance. Merchants report increased customer engagement and retention due to the app's features. Its tracking and reporting capabilities are also appreciated. Some suggest improvements like points activity downloads and scheduled customer balance backups.
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Esther was super helpful. Helped me get unlimited transactions and enable the other free feature in a breeze.
Ester was great to work with! Easy to use and friendly site. Customer support was right on top of my questions.
free app!! i like it !"Candace" is a great assistant.
free app!! i like it !"Candace" is a great assistant.
This was my first time using this app. And Sunny was very helpful. Makes me want to stick around. Because i know they'll respond in a timely fashion! Thanks for all the help. Some issues but overall very good.
Esther in Support made it super easy to get everything all set up! I've not launched my store yet so I don't know how the app works in real time, but it was easy to customize with my brand colors!
I am still trying to set up the application but wow, the customer service is impressive, the speed of replying is great! Shoutout to Esther :)
My experience working with Joy's support team was great. Esther was pleasant and quickly resolved my app integration question.
Werk goed. Gemakkelijk te integreren met shopify en goede hulp.
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They list multiple reviews as being compatible including the first one being Shopify Reviews. In reality only two review apps are currently active and Shopify reviews is not one of them. Sorry but lying to customers is a deal breaker, But if you don't mind being lied to, have at. Personally I like companies with integrity, so they've lost me as a customer for life.
Helpful Liz. Response fast and get enquiries done immediately.
But for the app, when I use my mobile to update, the loading is abit slow