Reviews (1,560)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its affordability, ease of use, and seamless rewards management. They value its customization options, referral program, and customer balance downloads. The customer service is often praised for its responsiveness, with team members frequently recognized for their assistance. Merchants report increased customer engagement and retention due to the app's features. Its tracking and reporting capabilities are also appreciated. Some suggest improvements like points activity downloads and scheduled customer balance backups.

August 9, 2022

Just learning how to use it but chatted with Emily and she was very helpful! I can't wait for my customers to use it!

shoptrulymagical
United States
About 1 hour using the app
August 8, 2022

they're so good, just put on some different themes and designs and enable text changing. but honestly they're perfect

Loafers
Egypt
About 1 hour using the app
June 16, 2022

I have only just downloaded the Joy app onto my website. It's an easy app so far! It has all the features I was looking for! Prompt customer service!

Krysten Collective
Australia
38 minutes using the app
February 13, 2023

yes its good app, i am still using it and the team helped set it up. Hanna checked all the settings and confirmed set up

NATASHAHS
Canada
36 minutes using the app
June 20, 2022

Will give it 5 stars when it has a reward system for reviews up! So far the app is good. Good support from Hana as well.

MOONWOLF ACTIVE
Singapore
23 minutes using the app
May 30, 2022

Fantastic app support from Candace. Instant assistance and she solved my questions professionally. Highly recommended.

K Pups
Australia
9 minutes using the app
April 4, 2022

J'en suis a installer l'application et l'assistance rapide et efficace de Marcus m'a vraiment aidé! J'aime beaucoup!

LouWolf
Canada
August 11, 2022

Nice & useful app. Emily helped me complete the setup seamlessly from the chat box available inside the app. Loved it! :)

FabFemina
Canada
April 9, 2024

Dieffematic
Italy
10 months using the app
April 12, 2024

Steady Clothing
United States
3 months using the app