Reviews (1,744)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for its effectiveness in boosting customer engagement and retention, noting its cost-efficiency and robust features, even in the free tier. The app is user-friendly, offering extensive customization options and seamless integration with Shopify's POS. It is praised for reliable performance and responsive customer support, with staff members like Tiana, Hana, and Audrey receiving special mentions for exceptional service. Merchants report significant enhancements in customer loyalty and business operations, making it a favored choice among Shopify store owners.

August 5, 2022

Just started using the app. It is super easy to use. Prakash was amazing in his guidance and prompt customer service. Very pleasant as well. Thank so much!

Scents of Tobago
Trinidad & Tobago
35 minutes using the app
March 24, 2023

Abby from Avada assisted with my enquiry and helped to resolve the issue at a fast lighting speed. She was very helpful!

Chop Hup Chong
Singapore
34 minutes using the app
September 12, 2023

L'app, anche in versione Free, è fantastica e funziona perfettamente. Liz dello Staff Tecnico è stata davvero professionale e gentile nell'aiutarmi in alcuni configurazioni post-installazione. Consigliatissimo. SUPER!!!

camersportshop
Italy
34 minutes using the app
September 26, 2022

After installing the app, I had a few questions about the reward program. I chat with Esther in the loyalty app and she provided every information that i needed to continue. Thanks for fast response and great customer service.

Downtown Cellular
United States
33 minutes using the app
July 12, 2022

Fantastic customer support, helped me with the setup. Made everything very easy and smooth. Recommend to everyone

Barked Off
Australia
33 minutes using the app
April 25, 2022

Im still trying the app, but so far looks like a very nice free alternative for low budget stores. The support from Jasmine was super quick and effective.

OUR BRAND®
Portugal
32 minutes using the app
May 7, 2023

customer service is so fast and the people are lovely ! love this app so far would definitely recommend !

EMRLD
United Kingdom
30 minutes using the app
July 14, 2022

Liz is amazing!!! I cant thank her enough for the help with setting up and integrating Joy into our website! We hope to get alot more customers and sales! Thanks Liz!

Paradise Tropicals LLC
United States
30 minutes using the app
October 28, 2022

Really useful application to develop your business. Technical support is very responsive. Little thought to Jasmine who unlocked me quickly and with kindness <3

La boutique les 3R
France
30 minutes using the app
October 6, 2022

Great support from Prakash, and a really solid app too. I am impressed so far with pricing and functionality!

Disc Golf Deals USA
United States
29 minutes using the app