Reviews (1,744)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for its effectiveness in boosting customer engagement and retention, noting its cost-efficiency and robust features, even in the free tier. The app is user-friendly, offering extensive customization options and seamless integration with Shopify's POS. It is praised for reliable performance and responsive customer support, with staff members like Tiana, Hana, and Audrey receiving special mentions for exceptional service. Merchants report significant enhancements in customer loyalty and business operations, making it a favored choice among Shopify store owners.

July 26, 2023

謝謝Hana細心地解釋,讓我熟悉怎麼設置app。
服務非常快速,可以快速解決問題!
這款系統有免費方案,而且可以自訂的功能也非常多,很適合剛開店的人
之後可以再按照需求升級方案
我覺得不僅實用,CP值也非常高

鎭興健保藥局
Taiwan
28 minutes using the app
September 6, 2022

Customer support by Esther was really smooth and helpful! Received more support than asked for, keep up that excellent service!

Baron d'Amour
Netherlands
27 minutes using the app
July 19, 2022

Great Experience with this app! Excellent Support from Prakash. Free with all features that you need !!

Zkin Shop
Hong Kong SAR
26 minutes using the app
August 9, 2022

This app is a great app. Hana was really helpful in supporting me open all features of the app for free.

PET OVERLOAD STORE
Vietnam
26 minutes using the app
June 12, 2022

First of all, I really like all of Avada's apps because they help new stores and growing stores show up for their customers like the big boys and girls do (meaning the bigger more established brands). I've also had great experiences with their customer service across all of the apps. I love that I can get someone at any time of the day because they have 24/7 help which works for early morning risers like me! Candace just helped me unlock branding and program options on a Sunday morning. Love it! Quick, simple, and efficient. What more can you ask for...plus it's free!!! Give them a try, you won't be disappointed!!

Spunk & Fire Boutique
United States
26 minutes using the app
Edited September 15, 2022

This is a newly installed app and we are still in the process of setting it up. Hakeem has been readily available and super helpful during this setup process. Excited to see how this help will help boost our business with return customers.

Sparkle & Co. Luxe Designs
United States
25 minutes using the app
August 21, 2023

So far so good. I am a new user but it is very easy to install and the customer help is fast and efficient.

Beer Paws
United States
25 minutes using the app
Edited March 26, 2022

Really easy to use and can see added value. Will test this out and see how well it works. Jasmine was my Customer service Rep and she was quick and responsive

QNP Supplies
Canada
25 minutes using the app
July 19, 2022

I'm new to this app and learning how to set it up. Prakash assisted me with what he could, thank you so much. Great rewards program, the customer support team is fantastic as well!

iKids
South Africa
25 minutes using the app
July 29, 2022

Ester was very helpful with getting my loyalty program set up. Quick response and very pleasant! 10/10 recommend

Her Crescent & Co
Canada
24 minutes using the app