Reviews (1,812)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

Edited March 30, 2022

I just set up the app, so I haven't seen it in action yet. What I've done so far to set it up was fairly easy and the customer service representative I spoke to was really helpful. Her name was Rainy.

Naseerah's Bake Shop
United States
About 1 hour using the app
August 5, 2022

So far great! Hana was very helpful & efficient is setting up the app. Everything went smoothly & really quick

COSSAC
United Kingdom
About 1 hour using the app
June 23, 2022

so far so good, may be to early to tell, but launch and set up is simple and clear. easy to understand

Gentle Lady Boutique
United States
About 1 hour using the app
May 17, 2022

I'm loving the Joy: Loyalty Program app on my Shopify store MoonGoddessGifts.com. I just started using it and it is wonderful that I can customize the colors/theme. It has nice free loyalty, and rewards features, as well as new ones being added. Great customer service. Liz was very helpful! Thank you, Stacey

Moon Goddess Gifts
United States
About 1 hour using the app
December 11, 2022

Emily helped me so good and was really nice!
I would reccomend this app for everybody, Its gonna be helpfull

Empress Hair Boutique
Netherlands
About 1 hour using the app
September 26, 2023

Abby was great! Patient & helpful and quick responses.

Trailfitters
United States
About 1 hour using the app
August 28, 2023

So far so good! I just set things up in about a half hour. The tech support agent was able to answer my questions really fast too! I am excited for my Customers to start seeing their points add up!

Sugar Shack Bake Shoppe
Canada
About 1 hour using the app
August 6, 2023

I was extremely pleased with the service Esther gave. She was quick, competent and very kind. Took us about an hour to figure out several issues with the loyalty program and integrating it with Judge.me reviews and the whole time Esther was very patient with me and gave me an answer to everything! I would 100% recommend this app.

Australian Organic Products
Australia
About 1 hour using the app
June 9, 2022

Jasmine was super helpful and addressed all my concerns, definitely an asset and I'm hoping to chat with her again.

Local Lash Supply
United States
About 1 hour using the app
February 9, 2023

They assisted me very quickly, thank you for the help. let's give this program a chance......................

Alteza Jewelry PR
United States
About 1 hour using the app