Reviews (1,786)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty program for boosting customer retention and satisfaction, highlighting its user-friendly interface and generous free tier. Key features such as easy setup, customization options, and seamless POS integration are noted for enhancing customer engagement. The responsive and personalized customer support, assisting with custom coding and providing detailed guidance, is also commended. This app is valued for its comprehensive features and smooth integration with Shopify, making it a useful tool for increasing customer loyalty and engagement.

August 14, 2023

Coming over from another app, I was able to import my customers and their point balances. Had a little trouble with the rewards on the POS, but Hana helped me out in no time. Recommend this app to everyone

Overcast Vapor Lounge
United States
38 minutes using the app
September 13, 2023

I recently had the pleasure of interacting with Abby for account activation, and I must say that the experience was nothing short of exceptional. From the moment we began the process, Abby displayed an admirable level of enthusiasm and friendliness that made me feel at ease.

What really stood out to me was her patience. I had quite a few questions and some technical difficulties on my end, but she guided me through the process step by step without showing any signs of impatience or frustration. She ensured that I understood every aspect of the service and was comfortable moving forward.

In addition to her amazing interpersonal skills, Abby was incredibly efficient. She swiftly took care of the necessary procedures to activate my account, all while making sure I was informed and comfortable with each step. The whole process took far less time than I expected, thanks to her proficiency.

In summary, Abby is a model customer service representative. Her mix of friendliness, patience, and efficiency made the whole experience enjoyable and stress-free. I highly recommend anyone who needs assistance to hope they get Abby on the other end of the line. She's truly an asset to the company.

Healing Crystal Castle
China
38 minutes using the app
April 25, 2022

App is easy to install and set-up. Took less than 10 mins. Jasmine in customer support was a gem! Quick, responsive and extremely helpful. Gold star service!

TJ Beauty Products UK
United Kingdom
37 minutes using the app
February 23, 2023

Emily was very helpful in helping set up my loyalty rewards program app. This app is incredible! I can't wait for my customers to save while they shop! They're going to love it!

Luxies Jewelry
United States
37 minutes using the app
August 24, 2023

Got in touch with Hana & she was amazing! Swift reply and action. I just implemented the app to my website and I'm looking forward to using your service.

Natural Prebiotic Co
Malaysia
37 minutes using the app
July 29, 2022

Hakeem was very helpful. Looking forward to using this loyalty program! Seems to be everything we were looking for in a rewards app.

Magnolia Mudbugs
United States
37 minutes using the app
April 13, 2022

I used this app and it's really 100% free. Nice customer support, Jasmine help me out for the configuration. Now I am waiting my customer to get involved with my loyalty program. Can't wait!

La Spaghettata
Netherlands
36 minutes using the app
August 30, 2023

J'ai eut contact avec Jasmine qui à su répondre àmes questions et m'aidé
merci beaucoup l'application est très bien pour mon site.

LittleCarAddict
France
36 minutes using the app
Edited March 7, 2023

Non ci abbiamo capito nulla ma la signorina è stata molto gentile. Abbiamo appena cominciato, speriamo che dia i suoi frutti. Grazie Jasmine

Naiadee
Italy
36 minutes using the app
August 2, 2022

We love Joy Rewards. Their customer service is amazing. Someone is available to answer all your questions. It allows us to provide our loyal customers with reward points and store credit. It is easy to set up and you can select your type of reward. This is a great way to keep our customers coming back. Thank you from Blossom Street Florist

blossomstreetflorist
United States
36 minutes using the app