Reviews (1,755)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for its effectiveness in boosting customer engagement and retention, noting its cost-efficiency and robust features, even in the free tier. The app is user-friendly, offering extensive customization options and seamless integration with Shopify's POS. It is praised for reliable performance and responsive customer support, with staff members like Tiana, Hana, and Audrey receiving special mentions for exceptional service. Merchants report significant enhancements in customer loyalty and business operations, making it a favored choice among Shopify store owners.

November 13, 2022

Easy to use. Good customer service. Recommend for anyone looking to install a rewards program to gain loyal customers.

OrganizedNurseDesigns
United States
24 minutes using the app
July 25, 2022

so far so good, just trying it out currently so will see how it goes! Juliana from support was super helpful and kind.

harvmcmblocks
United Kingdom
24 minutes using the app
June 21, 2022

Prakash , Did an Amazing job! Took the time to make sure all my needs were handled and went above to assist and make recommendations. Great Customer service, looking forward using the app.

Ghost Garage
United States
23 minutes using the app
July 17, 2022

Super easy to set up, the best support ever - thank you Candace :) Great that its free to as previous ones I have used have been pricey and too complicated!

RAPT ONLINE
New Zealand
23 minutes using the app
July 18, 2022

Support for this app is A1. Hana helped me sort some things out and was fast, friendly and reliable. Great app!

VISION STUDIOS
Australia
23 minutes using the app
June 29, 2022

Candice helped. She was nice app. App seems easy to set up but I have yet to implement it. Hopefully they will add more features later.

Oceaneva Extraordinary Dive Watches
United States
23 minutes using the app
March 31, 2022

Jasmine has been really helpful in getting me started on using the app - so far so good :) love it thanks jasmine

TheSweetLife_UK
United Kingdom
22 minutes using the app
July 31, 2022

I just started using this app and Emily was very quick in assisting me to get it all set up. I feel this is exactly what we were looking for to implement into our store. Thanks Emily for assisting me so timely.

Joey + June Boutique
United States
22 minutes using the app
July 29, 2022

I tried several Loyalty apps but it seems like Joy is the app which fits my store theme best. Highly recommend it. Emily from Joy Loyalty helps me a lot through the whole progress, which is amazing. 5-star rating.

KEYCAPIST
China
22 minutes using the app
September 9, 2022

So far I love this app. Its super simple to set up and customer support is quick to respond (Thank you Abby!)

Hello Boho Babe
United States
22 minutes using the app