Reviews (1,811)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

April 17, 2022

Thank you Jasmine for super prompt response and big help ! Simple design, easy control, but many possibility.

PADMA
Japan
43 minutes using the app
August 14, 2022

Hi, The app has great options and sales potential, Hakeem - the customer service/Technical expert helped us to begin using the program. He has been great to set it up and I am looking forward to a great start with this.
Thank You

SparklingTrendz
United States
43 minutes using the app
May 16, 2022

Hana was a great help in explaining and ensuring everything worked properly! Thank you again for all the help and im excited to use this new system within my business!

Silver Bridge Vapes
Canada
43 minutes using the app
October 13, 2023

Good app so far, customer service was very helpful and quick!

Faye's Mad Slime Shop
United States
41 minutes using the app
September 13, 2022

While initially utilizing the application, Juliana was able to provide quick chat support to help me through some processes of integrating the product. So far, the app is very easy to use and implement.

PigletInBloom
United States
41 minutes using the app
February 11, 2023

I just went through so many of the Loyalty apps. Some I could not figure out and others wanted to over charge for integrations. You would get one per tier. This app integrates perfectly with judge.me and klayvio which is perfect for us. It was easy to figure out the adding options for earning and spending. Wow. I am so happy I found this! I am been like wasting so much time on others who made me email back and forth.. with no help. And the customer chat service app is amazing. There is a chat right in the app and the response was quick. Hana helped me and she provided fantastic support. So excited and relieved I can stop wasting time.

Lōpe Tree
United States
41 minutes using the app
March 8, 2023

Esther was quick and efficient, great app. The app is easy to navigate, customer service is quick for any questions or issues.

dubhaus
Australia
41 minutes using the app
September 6, 2023

I recently started using the Joy app to use it as a customer loyalty program. The free version already offers many options. It's all pretty easy to set up in the dashboard. Customer service is readily available and helpful. Especially Lydia has helped me with initial small problems.

MYOKI
Germany
About 18 hours using the app
September 6, 2022

hana was amazing quick and to the point. she was very detail. she answered all my questions and step me up for success. thank you so much hana

Taylormade lifestyle
United States
40 minutes using the app
August 14, 2023

Coming over from another app, I was able to import my customers and their point balances. Had a little trouble with the rewards on the POS, but Hana helped me out in no time. Recommend this app to everyone

Overcast Vapor Lounge
United States
38 minutes using the app