Reviews (1,811)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

September 21, 2024

Great app and super fast assistance! Great team

Yummy Beauty
Italy
About 15 hours using the app
Joy Loyalty replied September 25, 2024

Thank you for the fantastic review! We’re thrilled to hear you’re enjoying the app and that our team was able to assist you quickly. Your support means a lot to us! If you need anything else, don’t hesitate to reach out.

July 13, 2024

Affordable, great features and good customer service from Kevin!

CHIANN
Malaysia
About 1 month using the app
November 8, 2024

Fantastic customer service. Excited to be trying out this app!

London Scarves Outlet (Lili Scarves)
United Kingdom
About 1 hour using the app
July 10, 2024

The software is great, and it's great to have a professional support team, like Cheryl, who answered our questions promptly and patiently!

RKgaming
United States
About 2 months using the app
July 22, 2024

Such great customer service! Penelope was excellent with addressing my concerns. Thank you!

The Good Fruit Gift Shop
United States
1 day using the app
June 2, 2024

We absolutely love this app for our shop! It is one of the few apps that plays nicely with our theme and runs smoothly! Joy's customer service team is extensive and absolutely amazing!! We are extremely happy with their knowledge and efficiency! We'd like to give a shout out to Tiana, Sunny, Hana, Lydia, Liz, Pamela, Tracy, Emily, and Prakash! They have helped us tremendously and we are so grateful for their support! The app looks amazing and can totally be customized to match the look and feel of your shop! We have nothing but positive things to say about this app! It's totally worth downloading!! Thank you Joy...you have brought our business so much JOY!! :D

Digital Craft Supplies
United States
3 months using the app
September 27, 2024

This app support teams is so kind Thank you so much

Rayglint HealthCare OnlineStore
Japan
About 1 hour using the app
Joy Loyalty replied October 1, 2024

Thank you so much for your kind feedback! We're delighted to hear that our support team has made a positive impression. It’s always our goal to provide helpful and friendly assistance.

If you ever need further support, don’t hesitate to reach out—we’re here for you!

September 30, 2024

La stiamo utilizzando da pochi giorni ma per ora sembra avere tutto ciò che ci serve, soprattutto vorrei ringraziare Audrey che ci ha aiutato in tempi record a risolvere una piccola problematica :)

capezzolocollection
Italy
3 days using the app
Joy Loyalty replied October 1, 2024

Grazie mille per la tua recensione! Siamo felici di sapere che l'app soddisfa le vostre esigenze e che Audrey è stata in grado di aiutarvi rapidamente a risolvere il problema.

Se hai bisogno di ulteriore assistenza, non esitare a contattarci. Siamo sempre qui per aiutarti!

September 29, 2024

very good , thank you Tiana for help!!

Piercepective
Portugal
About 1 hour using the app
Joy Loyalty replied October 1, 2024

Thank you for your kind review! We're glad to hear that Tiana was able to assist you, and we're delighted you had a positive experience.

If you need any further help, don't hesitate to reach out. We're here for you!

June 30, 2024

They are very Helpful... got help from Hana... the functionality isn't 100% but good enough for what we need. Cheaper than other loyalty apps

HairReve
Philippines
2 months using the app