Reviews (1,784)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty program for boosting customer retention and satisfaction, highlighting its user-friendly interface and generous free tier. Key features such as easy setup, customization options, and seamless POS integration are noted for enhancing customer engagement. The responsive and personalized customer support, assisting with custom coding and providing detailed guidance, is also commended. This app is valued for its comprehensive features and smooth integration with Shopify, making it a useful tool for increasing customer loyalty and engagement.

July 15, 2024

Tiana was an amazing help!!

Beach Camera
United States
8 days using the app
May 20, 2024

Tiana from the Customer Support team was really supportive and able to assist me with my problem. It has been a Joy using this product, looking forward to driving more customer base for our store

Brew Simply Co.
Singapore
18 days using the app
May 16, 2024

Amazing customer service! Good price.

Lydia & Nolan were super helpful getting some custom code set up in our site to have the app more optimised.

5/5

FallenFront
New Zealand
22 days using the app
June 23, 2024

quick and responsive support

Satopradhan
India
11 months using the app
May 15, 2024

I was searching for the right Loyalty Program App for my shopify store... this is the best I've seen in terms of offers and especially customer service. After installing the app, I had some immediate questions and I got them answered immediately by Tracy and Pamela. My Loyalty program is up and running within minutes!! Thank you so much!!

Kicks Generation Toys
United States
18 days using the app
June 20, 2024

We recently encountered a technical issue with the app, and I must say, the support I received was exceptional. Linda, from the customer support team, was incredibly helpful and efficient. She responded promptly to my query and resolved the issue quickly.

yorbayde
Germany
About 22 hours using the app
September 30, 2024

Easy API based App integration. It works.

RDS_SHOP
United States
2 minutes using the app
Joy Loyalty replied October 1, 2024

Thank you for your concise and positive review! We're glad to hear that you found our app easy to integrate and that it’s working well for you.

If you have any questions or need further assistance, please don’t hesitate to reach out. We're here to help!

April 26, 2024

The developer makes it seem like they plan to add new features, but they rarely add anything real. We have been using this for almost 2 years, and they have had the "Coming Soon" flag on a "Points Expiration" notification that whole time.

The ability of this app is minimal in the function of a rewards program and will keep your ideas just as small. For instance, even though they have a referral program, you cannot offer points for it only straight discounts.

If all you want is points when they buy, and the ability to offer discounts against those points, this handles that. Give out some points on a persons birthday too woohoo.

HoseWarehouse
United States
Over 1 year using the app
May 7, 2024

Awesome customer service from Tiana who answered my questions in no time. Great app!

Cannasutra
South Africa
Over 2 years using the app
June 4, 2024

Support is always available and quick to respond. Pamela was a huge help.

Pour Caddy
United States
12 days using the app