Reviews (1,812)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

July 1, 2024

Mia was extremely patient and walked us through the process of customizing the app to match our Brand and store theme.

Vafels
United States
18 days using the app
July 4, 2024

amazing help from the team.
Great app

My Store
Austria
4 months using the app
August 30, 2024

great support, very helpful, tiana was great

HomeBless Apparel
United States
About 7 hours using the app
Joy Loyalty replied September 4, 2024

Thank you for the fantastic feedback! We're glad to hear that Tiana provided great support and was helpful. If you need anything else, we're always here to assist! 😊

November 9, 2024

Hana was great, polite and helped me with setting up the account

New Products 4 Me
United Kingdom
23 minutes using the app
June 28, 2024

I had an issue and Tiana resolved it in a timely manner. Great customer service! I appreciate it.

I'm Sl33p!
United States
About 1 month using the app
August 7, 2024

I just installed the app and encountered a few problems, but the Liz, the supporter responded very enthusiastically

Pigment Squad
Australia
6 days using the app
November 18, 2024

Je suis entrain d'installer l'application, Hana est adorable et m'aide à tout configurer, j'espere que je serais satisfaite de cette application

Sharlaım
France
About 2 hours using the app
July 3, 2024

Really easy and comfortable to use! Thanks Lydia for giving a best customer support!!

Biodent
Sri Lanka
23 days using the app
September 10, 2024

Customer service agent Hana was very helpful when setting up my account

Dave's Meal Prep
United States
15 minutes using the app
Joy Loyalty replied September 12, 2024

Thank you so much for your kind words! 😊

We're glad to hear that Hana was able to help you with setting up your account. Our team is always happy to assist, and we're here for you anytime you need further support!

November 18, 2024

Super vraiment parfait merci à Audrey !! :)

Kaunein
France
About 17 hours using the app