Reviews (1,784)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty program for boosting customer retention and satisfaction, highlighting its user-friendly interface and generous free tier. Key features such as easy setup, customization options, and seamless POS integration are noted for enhancing customer engagement. The responsive and personalized customer support, assisting with custom coding and providing detailed guidance, is also commended. This app is valued for its comprehensive features and smooth integration with Shopify, making it a useful tool for increasing customer loyalty and engagement.

May 7, 2024

Awesome customer service from Tiana who answered my questions in no time. Great app!

Cannasutra
South Africa
Over 2 years using the app
June 4, 2024

Support is always available and quick to respond. Pamela was a huge help.

Pour Caddy
United States
12 days using the app
June 7, 2024

Very responsive support. A big thank you to Nolan and the technician Maison for their help!

Shop Just for Games
France
25 days using the app
August 5, 2024

Very good support from Tiana and Doris

Due Aalst
Belgium
About 5 hours using the app
June 2, 2024

Mia was great, very friendly and knowledgeable. I would definitely recommend.

Sweetie Shoppers
United States
About 1 month using the app
June 10, 2024

He is very helpful and patient I really appreciate the service thank you God bless

Jay Lisha Fashion Boutique
United States
11 days using the app
April 23, 2024

This team always surprised me. every time you need their help, they always show up and help you more than you expected! I came across Tiana, it was one of my best experiences ever. keep doing a great job.

Gold Life Fitness
United States
About 2 months using the app
May 7, 2024

Wow! I can't stop raving about the Joy: Loyalty Program Shopify app! It's been a game-changer for our business. Not only does it work seamlessly, but it's also incredibly user-friendly.

I have to give a huge shoutout to Tiana and Anivia from the Joy tech team. Their support has been invaluable in helping us set up and optimize our loyalty program. Whenever we've had questions or needed assistance, they've been there with prompt and friendly support, guiding us every step of the way. Their expertise and dedication have truly made a difference for our business, and we couldn't be more grateful.

Zona Cerealista Online
Brazil
15 days using the app
May 9, 2024

Emily was very helpful and super quick to solve my problem. Thank you

Scotlin Scents
United States
9 months using the app
August 22, 2024

Good app

CXL by Christian Lacroix Maison
Belgium
About 19 hours using the app