Reviews (1,812)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

May 16, 2024

Amazing customer service! Good price.

Lydia & Nolan were super helpful getting some custom code set up in our site to have the app more optimised.

5/5

FallenFront
New Zealand
22 days using the app
May 20, 2024

Tiana from the Customer Support team was really supportive and able to assist me with my problem. It has been a Joy using this product, looking forward to driving more customer base for our store

Brew Simply Co.
Singapore
18 days using the app
April 26, 2024

The developer makes it seem like they plan to add new features, but they rarely add anything real. We have been using this for almost 2 years, and they have had the "Coming Soon" flag on a "Points Expiration" notification that whole time.

The ability of this app is minimal in the function of a rewards program and will keep your ideas just as small. For instance, even though they have a referral program, you cannot offer points for it only straight discounts.

If all you want is points when they buy, and the ability to offer discounts against those points, this handles that. Give out some points on a persons birthday too woohoo.

HoseWarehouse
United States
Over 1 year using the app
May 15, 2024

I was searching for the right Loyalty Program App for my shopify store... this is the best I've seen in terms of offers and especially customer service. After installing the app, I had some immediate questions and I got them answered immediately by Tracy and Pamela. My Loyalty program is up and running within minutes!! Thank you so much!!

Kicks Generation Toys
United States
18 days using the app
December 13, 2023

I've regularly had very quick and helpful responses from the program's support team and it has made managing a rewards program for the store much easier. There's a lot of room for customization which I appreciate. I'd like to specifically mention Lydia for being able to quickly directly point out the solution to a problem I have. Support has always been very reliable and that alone has made it a positive experience for me and it's allowed to me better offer rewards and discounts for our store's customers.

ACG Go Anime
United States
Over 1 year using the app
March 10, 2024

I have been looking for a review application for some time and a lot of them charge outrageous prices. However, this application has a great free plan to get you started and as you scale up it won't cost you an arm and a leg either!

The app is completely customisable and easy to use with a great user-friendly backend for you to navigate through, useful help guides and for when you get stuck reach out to their fabulous support team who are always happy to help you!

I love it and my customers love that I can offer them loyalty points for shopping with me over my competitors.

Glasgow Chav
United Kingdom
4 months using the app
March 19, 2024

This app works well. The customer service and support is great. The only issue we ever have is in explaining to customers how to pull up their information but that's not the fault of the app as I find it very easy to use.

I recently updated my store theme and the app stopped working but within 15 min chat with support this got it working again. So yes, I would recommend this app.

Moccasins Canada
Canada
Over 1 year using the app
August 5, 2024

Very good support from Tiana and Doris

Due Aalst
Belgium
About 5 hours using the app
May 7, 2024

Awesome customer service from Tiana who answered my questions in no time. Great app!

Cannasutra
South Africa
Over 2 years using the app
August 22, 2024

Good app

CXL by Christian Lacroix Maison
Belgium
About 19 hours using the app