Reviews (1,812)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.
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I received some excellent assistance from Audrey today, she was able to verify my Shopify store account and provide me with an update to my transactional allowment. This app is really great and a big thanks to Audrey for all your help!
We are newbies trying to set up a Loyalty program for our Shopify store. Liz was able to help me understand how customers redeem point on line and through the POS system. Her videos were great! Thanks Liz
Easy to setup, works great and integrates perfectly with our store. Thanks to Audrey and Maison from JOY for helping solve a small issue that we could not!
Mia was great, very friendly and knowledgeable. I would definitely recommend.
So far, loving the app! There are lots of options to consider when setting up a program like this and I appreciate the guidance and help I've received from the chat feature. Most recently, Hana, has helped me and was able to answer each question promptly. Hana provided screenshots to help me navigate to the right screens for setting up the options I wanted.
He is very helpful and patient I really appreciate the service thank you God bless
Avada has the best products for Ecommerce. I have found almost everything I need to not only give my customers a smooth shopping experience, but allow me to have a smooth back-end experience. The Joy Rewards Program has a lot of features and allows for integration with other products, even if you're not an "all in for Avada" customer like me. The only thing I would recommend different, is possibly a mid-range plan between free and pro for new stores, such as myself. And they have the BEST CUSTOMER SERVICE! I was having issues with integration. Let the CSR know and he fixed it immediately!
I needed a loyalty app for my store with a rewards system that is simple to use. Joy has what I am looking for at a super affordable price point. Setting up was pretty straight forward. I reached out to their customer service to get some clarity on how the referral program works and Audrey was super helpful. In fact, I've reached out a couple times prior to this, and the customer support I received was quick and responsive every time.
Tiana was awesome! Very friendly and efficient. Thank you :)
I have been using this app for a while now and I must say, it exceeded my expectations in every way. From its seamless functionality to the exceptional customer service, my experience with Joy has been nothing short of outstanding.
The app works flawlessly, allowing me to effortlessly set up and manage a rewards and loyalty program for my Shopify store. The interface is intuitive and user-friendly, making the entire process smooth and enjoyable. I was able to customize the program to suit my brand and engage my customers effectively, thanks to the app's versatile features.
What truly sets Joy apart, however, is their exceptional customer service. Esther, in particular, went above and beyond to assist me with any queries I had. Her prompt and helpful responses made the entire experience even more delightful.