Reviews (1,786)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty program for boosting customer retention and satisfaction, highlighting its user-friendly interface and generous free tier. Key features such as easy setup, customization options, and seamless POS integration are noted for enhancing customer engagement. The responsive and personalized customer support, assisting with custom coding and providing detailed guidance, is also commended. This app is valued for its comprehensive features and smooth integration with Shopify, making it a useful tool for increasing customer loyalty and engagement.

November 13, 2023

great app. Less expensive and a good experience! Anthea is great!

ploombaby
Canada
8 months using the app
February 4, 2024

Great service and very quick response. I got my issue fixed. Thank you Audrey

Florile Mandrei
Romania
5 months using the app
May 22, 2024

Lydia was able to resolve some issues with the app quickly. Greatly recommend!

ect.studio
Austria
7 days using the app
May 23, 2024

I love this app it is very helpful especially to gain more exposure the support team are all helpful and kind . I recommended getting.

PrincessMiaNailz
United States
About 1 hour using the app
December 14, 2023

I am very grateful to joy loyalty team, they have reacted to my message in seconds and helped me a lot in setting up joy app and connecting app to my website. It Is a very good app for you E-Commerce store.

FINDEAZY
India
3 months using the app
July 6, 2024

je recommande fortement

malaukax
France
23 days using the app
April 9, 2024

Just added this program to the store and so far it has been lovely. Had one hiccup but Hana came through and resolved it really quick. Thanks again and hopefully this turns out great as all the other reward apps have not been the best.

Tabletop Renaissance Games & Hobbies
Canada
About 6 hours using the app
May 5, 2024

Hana was great.

Christina's Coffee
United States
Over 1 year using the app
November 24, 2023

Switching to Joy was a game-changer for us. The value for the price is unmatched compared to competitors, making it easy to reward our customers generously without breaking the bank. Handling hundreds of thousands of orders monthly (without charging ridiculous extra fees), Joy streamlines our processes seamlessly.

What sets Joy apart is its 24/7 support, with a special thanks to Wendy for helping us onboard millions of customers. Highly recommend Joy for its cost-effectiveness, user-friendly interface, and stellar support!

Canadian Protein
Canada
16 days using the app
January 24, 2024

Thank you Hana, it was a pleasure working with you and the dev team, which solved my problem real quick and in a satisfying way! good to have you <3

V24
Austria
About 2 months using the app