Reviews (1,811)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

June 18, 2024

Nolan was great. He got me through the entire process of setting up my rewards program. Good app and good service.

Beauty Arena Secrets
United States
34 minutes using the app
February 28, 2024

awesome customer service, easy to navigate around the app

Masterpiece Singles
Indonesia
7 months using the app
March 26, 2024

Very reactive support, Thanks to Liz who helped me a lot

LaPochetteParfaite
France
6 months using the app
March 27, 2024

Great service and response time. Has a page with with instructions for any issue you may have.

TippmannParts
United States
29 days using the app
March 20, 2024

I had as support Lydia. She has been absolutely amazing helping me out through all my issues. Support on this app is great and quick!

Wikari
Spain
About 1 month using the app
April 2, 2024

Hana was absolutely amazing. Responsive and on top of it quickly. She helped with all the questions she could answer and quickly referred any dev issues to the dev team for expedition. Great app with a very responsive team.

Whisked by Jenna
United States
About 2 months using the app
December 5, 2023

Loving the app so far, we've been using it for a month and a half now, and it's working nicely. The team is amazing as well, special thank you to Sunny and Tony for their help!

ZYNAH
Egypt
About 2 months using the app
March 28, 2024

I have had a great experience so far with this app, and Tiana in customer service has been very helpful when I have had questions!

HOME
United States
26 days using the app
December 19, 2023

I am just in the midst of transfering my existing customers from a different reward program to Joy. I was having issues getting all of my customers transfered but William was able to get them all transfered with ease. Thank you!

Roots Refillery
Canada
22 days using the app
December 7, 2023

So far, this app seems to have everything I was looking for in a loyalty program. I had a slight hiccup with importing customers, but Jasmine helped me figure out what I was doing wrong and in no time, I had my customers imported! She helped me resolve the issue super fast!

Bria Bella & Co.
United States
15 days using the app