Reviews (1,731)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this loyalty program for its generous free tier and cost-effectiveness, enhancing customer loyalty and engagement. It features a user-friendly interface with customizable rewards and loyalty points, and integrates seamlessly with POS systems for improved online and in-store experiences. Exceptional customer support, particularly from staff members like Tiana, Hana, and Audrey, is frequently praised for responsiveness and effectiveness in resolving technical issues quickly. Merchants express confidence in the app's ability to boost business operations and customer satisfaction.
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I had an amazing customer experience with Tony! All responses were prompt and all my questions were answered. Amazing! Thank you!
Great app! Easy to install. This was the second site I installed it on and Candace was very helpful and got the staff to install the feature on every page when i couldn't do it myself. I love that you can customize the colors, so it matches the site them and fits in seamlessly. Another great app by Avada to help us obtain and retain customers! I look forward to more apps that your company releases
It´s a great App for the Rewards Points.
Lovely customer service, very professional. We have had Esther and Tony to resolve an issue and they were awesome and very fast to solve it.
Thank you.
Good loyalty program app, but I need a more affordable plan to upgrade. I am on the free plan. The support is excellent and the implementation is fairly straightforward. Give it a try.
Thank you Audrey for the great support.
Simple app that does what it says! Had some minor technical issues but Daisy and her team were able to resolve it very quickly.
Hello,
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
I'm glad we were able to meet your expectations! Please feel free to ask for our support anytime you need.
Happy selling!
Daisy
What is great about this development company is that they take and reflect customer input. I gave them some feedback on their point system, and they responded immediately. I would recommend their products to everyone.
Because their applications are absolutely wonderful and developed with the input of their customers. And I want to be a user of those great applications. Finally, I would like to thank Candace, Esther, and the rest of the staff.
Super helpful, efficient service, all working perfectly. Very happy with this AVADA app and a couple of others! :)
Liz helped me enable the time expiration feature for loyalty points. Was very fast and very friendly!
I needed help moving my customers points over from another platform and Candace was Great! Thank you Candace!