Reviews (1,811)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.
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thank you so much esther for helping me out in a quickly manner. she's professional and amazing! also i love the app, its very neat
Hana was very helpful and made me at ease with each step of setup. Very helpful throughout.
It's fast and easy to setup and the customer service was great, thanks to Juliana who helped me throughout the process.
I had a fantastic experience with the customer support team, particularly with Esther. She was helpful in addressing my inquiries. Thank you, Esther, for your exceptional support!
It's been easy to use, add tiers, points, and redemptions. Customer service has been great. I've dealt with Hana, and she responded to my questions with easy-to-follow instructions and direct answers. We are excited to use the app and hope our customers enjoy it as well.
I haven’t tried the app to see how it actually works but I need to set it up on my store and Pamela was very helpful and patient guiding me how to set it up. I’m very satisfied with their customer support and they are very fast in responding. So my review is mainly based on the customer support I have gotten from this app. Superb!
Emily provide very quick response to assist us to move the Reward Icon by 20-25pixel. Great service, great program. And hoping the pricing remains affordable.
Great service and very quick response. I got my issue fixed. Thank you Audrey
I am very grateful to joy loyalty team, they have reacted to my message in seconds and helped me a lot in setting up joy app and connecting app to my website. It Is a very good app for you E-Commerce store.
Switching to Joy was a game-changer for us. The value for the price is unmatched compared to competitors, making it easy to reward our customers generously without breaking the bank. Handling hundreds of thousands of orders monthly (without charging ridiculous extra fees), Joy streamlines our processes seamlessly.
What sets Joy apart is its 24/7 support, with a special thanks to Wendy for helping us onboard millions of customers. Highly recommend Joy for its cost-effectiveness, user-friendly interface, and stellar support!