Reviews (1,812)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

December 2, 2023

I decided to choose Joy for my loyalty and referral programs and I cannot be happier. The level of support offered by Emily cannot be better. She chatted with me for a couple of hours patiently guiding me through the set up process, helping me customizing options immediately and allowing me to have a fully operational app by the moment the chat ended. Go for it!

GolfballsHUB
United Arab Emirates
7 days using the app
December 22, 2023

Extremally easy to set, and friendly customer service that helps you setting what you need. got help from jasmine solved my concerns in less than a 2 minutes.

FormaBonita
Israel
8 days using the app
January 12, 2024

We required some changes being made to how the widget displayed on our site and the communcation from the Joy team was extremely quick. Jasmine and William organised the changes with 24hrs. Great service!

Make It Build It
United Kingdom
10 days using the app
January 20, 2024

I love this the customer service is excellent and they are fast! so easy to use.

AmaZINGA Assorted Treats
United States
6 months using the app
January 25, 2024

Jasmine and Tony were very kind and quick to reply and help with my 1.0 Shopify theme coding, chagning every single detail I mentioned! Great service, thank you!

SAIID | AKPH OFFICIAL STORE
Hungary
29 days using the app
December 28, 2023

Great support by Jasmine and Wiliam and rest of the team.

Jonnybaba Lifestyle
India
9 months using the app
April 9, 2024

Just added this program to the store and so far it has been lovely. Had one hiccup but Hana came through and resolved it really quick. Thanks again and hopefully this turns out great as all the other reward apps have not been the best.

Tabletop Renaissance Games & Hobbies
Canada
About 6 hours using the app
December 5, 2023

Quick, easy to use and very good support!

Good help from Hana!

La Vera Festa
Sweden
5 months using the app
February 28, 2024

Very good and fast support team, Audrey especially does her best to find quick solutions to various problems!

GermanyKG
Germany
21 days using the app
January 22, 2024

Avada is by far the best in support and response time. The support feels like 24/7.
Tahnk you Audrey, Liz, Abby, Tony, Jasmine, Hana and of course the technical staff.

Skin / Scent
Netherlands
12 months using the app