Reviews (1,811)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

April 2, 2024

This is one of the best loyalty program I have ever seen , And the customer service (especially Liz) is top tier.

If you are looking for customer retention , Definitely you need this app.

Baagni
United Arab Emirates
4 months using the app
February 25, 2024

great service by Hannah, very prompt in getting back to me

Weluxia
United Kingdom
About 2 months using the app
November 28, 2023

The Support system helped me within seconds! Thank you for the awesome team!

RissasFragrantFlames
United States
About 1 month using the app
February 27, 2024

Prakash was super helpful, really good experience resolving my issue

TwoToTango
India
About 1 month using the app
December 12, 2023

I wanted to take a moment to express my sincere gratitude for the exceptional support I recently received from Abby.Thank you for your outstanding support Abby.

Velpaso974
Réunion
2 months using the app
September 2, 2024

Très réactifs et de bonne aide, merci !

Mes Jolis Cristaux
France
About 3 hours using the app
Joy Loyalty replied September 4, 2024

Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que vous avez trouvé notre équipe réactive et utile. N'hésitez pas à nous contacter si vous avez besoin d'aide à l'avenir. 😊

December 22, 2023

Abby was very helpful working on both of our websites - 100% recommend

Teepeg
United Kingdom
3 months using the app
December 28, 2023

The service is exceptionally good, the app works well, and I'm glad I came across this plugin. Jasmine was a great partner and helped me out a lot.

T.QING™
United States
10 days using the app
February 13, 2024

Absolutely phenomenal app! Setting it up was a breeze, and it boasts all the essential features you'd anticipate from a top-tier rewards and loyalty app. Special thanks to Hana for her invaluable assistance throughout the process. Couldn't be happier with the seamless experience and outstanding customer support!

Sexy Emporium
United Kingdom
About 2 months using the app
April 11, 2024

Joy is a great app, just not the one we require for our use case.

The customer service is great. I needed to downgrade and uninstall the app -- Audrey in customer service was a real star (hey Joy, give Audrey a bonus!), she guided me through the entire process.

Zebra Skimmers Store
United States
2 days using the app