Reviews (1,811)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.
Refine
-
By rating
I have encountered a problem that has caused the backend of this plugin to fail to open.
Received an error response (430 undefined) from Shopify:
If you report this error, please include this id: 98a7f5dd-29be-4c3b-b41f-de918e8005b6-1710748391
Hello there,
We hope you are doing well. We would like to communicate about the issues you have recently had accessing our Joy Loyalty app.
We're glad to hear that you are now able to access the app. Your patience and understanding in the process of solving problems are greatly appreciated. We're curious if the provided solution will help you access the app. 😊
In the future, if you still need to set up the Joy Loyalty app or have any other questions or concerns, rest assured that our support team is here to help. Our entire staff is dedicated to guiding you every step of the way to ensure you have a smooth experience when using our app.
Thank you again for your patience and understanding. Looking forward to hearing from you.
Sincerely
Joy Support Team
Superb customer service. When I faced trouble generating the landing page, I got support from the customer team. Hana helped me with her prompt action and solved the problem in real time.
The app is great!! Had a couple of issues that I needed help with and I want to thank Esther for helping me in a matter of minutes resolve it!!
I love this app it is very helpful especially to gain more exposure the support team are all helpful and kind . I recommended getting.
Experience with Support has been great! Esther and Abby answered all our questions and supported us to migrate seamlessly to Joy. Thank you!
Esther, Your app seems to be good enough.
ester molto brava e gentile
ótimo aplicativo! mesmo a versão gratuita tem todas as funcionalidades que precisa para funcionar perfeitamente. o visual é intuitivo e muito bonito, e o atendimento é rápido e muito preciso. recomendo!
Hana给予了我很多的帮助，而且特别有耐心哦
感谢您的五星好评！😊
我们很高兴听到Hana给您带来了如此棒的帮助，并且她的耐心得到了您的认可。我们的团队始终致力于为您提供最好的服务，随时为您解答问题！
如有任何需要，欢迎随时联系。谢谢您对我们的支持！
Abby did a good job helping me with my questions. I'm juste starting with Joy Loyalty & reward and so far I am satisfied.