Reviews (1,730)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for its generous free tier and cost-effectiveness, enhancing customer loyalty and engagement. It features a user-friendly interface with customizable rewards and loyalty points, and integrates seamlessly with POS systems for improved online and in-store experiences. Exceptional customer support, particularly from staff members like Tiana, Hana, and Audrey, is frequently praised for responsiveness and effectiveness in resolving technical issues quickly. Merchants express confidence in the app's ability to boost business operations and customer satisfaction.

January 2, 2024

Abby did a good job helping me with my questions. I'm juste starting with Joy Loyalty & reward and so far I am satisfied.

Lucifer Tattoo Supply
Canada
About 2 months using the app
January 25, 2024

it was very responsive app after using other apps no reponsive like this app it was Lydia on support that guide me on everything 5 stars thankyou

TrusJoy
Morocco
3 days using the app
January 6, 2024

J'utilise cette application pour un supermarché en ligne et je la trouve complète. Le SAV est vraiment très réactif et répond à toutes nos questions. Merci Hallyfe et Esther ! Je lance mon site et je vais voir si les clients adhèrent à ce programme de fidélité.

La Cigale et La Sardine
France
7 months using the app
October 18, 2023

Joy Loyalty Support was very helpful, Jasmine and Wiliam dealt with my request quickly, very friendly and professionally

Tara Style
Switzerland
3 months using the app
January 15, 2024

Great customer support. Good free features.

EMBELLISHED SPIRIT™
United States
About 2 months using the app
February 21, 2024

Great experience, they solved my problem super fast. Tracy and Esther both knew how to handle my technical issue in the best way.

We Flow
Mexico
2 days using the app
February 10, 2024

Costumer Service 5 stars! The responses were quick and very competent. Tiana, with her friendliness and knowledge, managed to solve our problem in minutes. Thank you very much!

MANIKURA
Portugal
4 days using the app
November 17, 2023

5 stars to Joy's customer support. They answer questions very quick, and app interface is easy to use.

HOME EXPRESS
Hong Kong SAR
3 months using the app
February 8, 2024

The app is simple to use. easy to set up reward and referral programs.
Very easy to get customer support. Abby was very helpful and efficient with the responses.

Deals Club by StoreHub
Malaysia
6 days using the app
October 2, 2024

Excellent support on all 3 of the apps from this company, chat is very fast and the apps excellent value!
Allowing cooperation within the admin has been very fast and professional, Nolan one of the support guys took little more than 2 hours to implement an edit to our theme once we asked him.

Thomas 'Cocky' Hunter
United Kingdom
5 days using the app