Reviews (1,731)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for its generous free tier and cost-effectiveness, enhancing customer loyalty and engagement. It features a user-friendly interface with customizable rewards and loyalty points, and integrates seamlessly with POS systems for improved online and in-store experiences. Exceptional customer support, particularly from staff members like Tiana, Hana, and Audrey, is frequently praised for responsiveness and effectiveness in resolving technical issues quickly. Merchants express confidence in the app's ability to boost business operations and customer satisfaction.

January 17, 2024

Great support from the Avada team members Hana and Toby. You're the best.

Zatthu Jewelry
Netherlands
About 1 year using the app
January 23, 2024

hana is helpful and help me solve the problem immidiately

NATROshop
Hong Kong SAR
5 months using the app
March 29, 2024

Good service

SIDANG
Switzerland
About 2 months using the app
March 28, 2024

Je viens de commencer à utiliser l'application le fonctionnement est simple et facile à mettre en place, le support est réactif.

Sameo
France
About 21 hours using the app
February 21, 2024

I just installed the program and am working on getting everything set up. So far it has been fun and straight forward to set up. I did have a couple questions and Pamela was great to work with!

Land of Aahs, LLC
United States
About 5 hours using the app
March 22, 2024

Hana was really prompt in her responses and very knowledgeable. Her support helped us decide to sign up for the Pro plan.

Ohmmm Care
Singapore
1 day using the app
October 14, 2023

Was looking for a loyalty app and this one fit perfectly. Tracy helped me with a small issue and resolved it right away. Awesome service and responsiveness to the customer. Highly recommend!

Lee's Treasure Chest
United States
1 day using the app
November 7, 2023

Easy integration, fast respond from support team, and solved our issue very fast.

Flavourz | Kratom
United States
15 days using the app
January 23, 2024

Consiglio quest'app oltre alla bellezza soprattutto per l'assistenza che offre Liz Elisabeth e tutto il loro team sono molto d'aiuto. App bellissima ottima assistenza ha migliorato il mio sito

Gioselin
Italy
6 months using the app
February 5, 2024

hana review this app is very helpfull and amzaing the stuff name hana is very nice and helper

BAZAAR
Spain
16 days using the app