Reviews (1,812)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

Edited August 20, 2021

the app is really easy to use, support is very friendly and helpful , the only problem I have is it doesn't offer more rewards for sharing on socials, leave a photo review, or invite friends. I really want an app that has all these options. the best thing the team has informed me that all the options will be added very soon can NOT WAIT

Sensationally Fabulous
Australia
Over 1 year using the app
Joy Loyalty replied August 13, 2021

Hi,

Thank you for your valuable feedback. Our team is collecting feature requests like this and will update the app at the soonest time. Allow us some time to develop and release new ways to earn points.

I also send you a follow-up email so that we can know more about your demand. Kindly help me check your inbox.

Thank you,
Rainy from AVADA

January 19, 2023

Best rewards and Loyalty app ever!
I've tried many other rewards app but this app provides all the best option which matches our need. Moreover their 7/24 customer service is so much helpful to settling up. Their CS manager(Esther) helped us so much to fix and set up their service on our website.

SMK
South Korea
Over 1 year using the app
May 31, 2023

abby has been a wonderful help to help make my store look unique.

DrmXtrm Apparel
United States
Over 1 year using the app
March 15, 2023

Love the app! had a small problem, but Lydia fixed it in no time!
Would recommand it to everyone. Love

Les choses que j'aime
Belgium
Over 1 year using the app
March 7, 2023

Excellent customer service! Usefull app. My service agent Sunny was really helpful and patient!. I'm really happy with the app

PRIBO
Sweden
Over 1 year using the app
May 13, 2022

This app works great, easy for our customers to use and for us which is huge! The support is fast, friendly and super helpful. We are really happy using this app.

Twisted Orchid Beauty Supply
Canada
Over 1 year using the app
Edited September 5, 2022

It is an easy App to use, and their customer service is excellent. I always have a good experience, they are always super nice and helpful, and Hana today was just just great!!

Organiqa Deutschland
Germany
Over 1 year using the app
August 17, 2022

This app is just what I needed for the reopening of my store, Prakash was super helpful with the setup process.

That Pride Shop
United States
Over 1 year using the app
Edited January 30, 2023

I was able to get great support from an amazing chat rep named Juliana who was able to make a change to the theme that wasn't possible on my end. Within 15 minutes too! Thanks so much!!!!

Blunt Park Universe
United States
Over 1 year using the app
May 31, 2023

Emily was so so helpful and quick with my issues today, she was so efficient! Thank you for your help Emily!!

Pink Cloud Lash Artistry
United States
Over 1 year using the app