Reviews (1,735)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for its generous free tier and cost-effectiveness, enhancing customer loyalty and engagement. It features a user-friendly interface with customizable rewards and loyalty points, and integrates seamlessly with POS systems for improved online and in-store experiences. Exceptional customer support, particularly from staff members like Tiana, Hana, and Audrey, is frequently praised for responsiveness and effectiveness in resolving technical issues quickly. Merchants express confidence in the app's ability to boost business operations and customer satisfaction.

Edited October 7, 2023

Hana supporto veloce preciso e piacevole
Felice grazie a lei

Studio 54 Cagliari Fashion Web
Italy
Over 1 year using the app
March 5, 2023

Excellent service and always quick to respond. Very few issues ever occur, but when they do, they are quick to resolve and always courteous. Thanks to Prakash for the great service!

O. C. D. Orono Collectibles Den
Canada
Over 1 year using the app
August 10, 2022

Hanna helped me get unlimited access and was wonderfully helpful. I would recommend her and this app.

MCM Wholesale
United States
Over 1 year using the app
June 30, 2022

Easy to install for loyalty points program! Hana helped getting an expiry set up as well as removing the branding. Quick and excellent service for it being late at night my time! Super happy!!!

ha.ba's Clothing Store
United States
Over 1 year using the app
May 9, 2022

Great so far! Looking forward to see how it works for my customers. Jasmine was a great help in getting everything set up & working properly.

Unbound Lifestyle Co
United States
Over 1 year using the app
August 6, 2022

Tony was most helpful in unlocking so many features of this app. I am excited to use it in my store and for my customers to join the loyalty program!

Seaside Haven Candle Company
United States
Over 1 year using the app
January 21, 2023

Very simple to use and looks great on my site. I had a little trouble getting the app enabled and all parts embedded but I was able to open a chat and Tony helped me fix the issues and got it resolved and working for me quickly.

Shear Grace Boutique & Salon
United States
Over 1 year using the app
April 26, 2023

The App is great! Generous free features! It also has a 14-day trial before committing to the pro version. Lydia is awesome! fast response and overall just been helpful! Highly recommended!

tcghobby
Taiwan
Over 1 year using the app
Edited June 29, 2022

I used this app to work in conjunction with the other avada apps that iIuse, its easy to use and set up, Liz from support is a great help

Viper Car Care
United Kingdom
Over 1 year using the app
January 18, 2023

I enjoy the simplicity of the app and I can reward my customers for being loyal. I recently had a small issue with the app and how it was displaying on my website and Prakash helped get it fixed right away. He made sure he understood what I needed help with, was patient and super fast yo resolve the issue

My Fabric Dresser
Canada
Over 1 year using the app