Reviews (1,812)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

October 18, 2023

great customer support

OLDFOOTBALLFASHION
Lebanon
About 1 year using the app
August 17, 2022

Very good Application on shopify. Good & fast contact support. solve query ASAP. satisfied Using this APP

Mauli India
India
About 1 year using the app
January 11, 2023

it was an easy and fast experience with no irrelevant questioning to get things done and the staff was very kind

Shop GK
United States
About 1 year using the app
August 8, 2023

The Joy app has been great for implementing my customer rewards program. I was looking for something that was simple and quick to set up with minimal upkeep to run it. Since I sell products through my website as well as my storefront, I needed something that would work with my POS system. I tried a few other apps and Joy has been the one that has best fit my needs. The customer support is great as well. They are prompt and very helpful. I recently had a question and Hana was very knowledgeable and was able to help me troubleshoot quickly. I highly recommend the Joy app.

3D Jewelz
United States
About 1 year using the app
July 24, 2022

Many thanks to candace great support and app, very usefull and easy to use and flixable above all, all features for free

Dukanty
Egypt
About 1 year using the app
October 5, 2022

Emily was real helpful & patient, she even help me make the changes I asked for on her end. Thank you so much Emily!

catnotincludedstudio
Canada
About 1 year using the app
September 6, 2023

Easy to use. Easy to set up and Competitive Pricing. POS App is fast

Privé Perfumes
United States
12 months using the app
January 1, 2022

Franchement, TOP. Cette application me permet de créer des points de fidélité pour mes clients. Elle se traduit en plusieurs langues et elle est très facile d'utilisation. Je la recommande vivement si vous désirez créer un programme de fidélité. De plus elle n'est même pas intrusive dans la e-boutique, que du bonheur et tout ça gratuitement. J'ai aussi contacté le support le 31 décembre et grosse surprise le 1er janvier, j'avais déjà une réponse. Merci à vous pour cette appli géniale.

AC Games Store
France
12 months using the app
June 5, 2022

Prakash has fantastic customer service, very very fast and helpful staff and app :) Highly recommend

Nestry Candles
United Kingdom
12 months using the app
Edited August 3, 2022

Really great app and very helpful support team! Easy to set up. Liz and Candace, thank you! Great job! Extra : On 03/08 Tony helped me move the loyalty button, fast and great result! Thanks again!

Saevus-Nutrition
Netherlands
12 months using the app