Reviews (1,784)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty program for boosting customer retention and satisfaction, highlighting its user-friendly interface and generous free tier. Key features such as easy setup, customization options, and seamless POS integration are noted for enhancing customer engagement. The responsive and personalized customer support, assisting with custom coding and providing detailed guidance, is also commended. This app is valued for its comprehensive features and smooth integration with Shopify, making it a useful tool for increasing customer loyalty and engagement.

September 28, 2023

Joy Support was very patient and helpful with me as I navigated setting up my rewards program. I had a busy day where I was in and out of the chat room, but after a few hours, I got it all set up and we're excited to offer our customers this new feature and to help our business while doing it! I appreciated their help so much. I would definitely recommend Joy.

STEELY BOUTIQUE
United States
12 months using the app
August 2, 2021

Very user friendly app! I am loving it! Thank you to Rainy and her team! They have an excellent support too!

ORYA Jewelry
Portugal
12 months using the app
April 17, 2023

Quick help and links with info sent for my questions on setting up the Joy rewards program on our POS - thanks Juliana!

Lamm Gardens
United States
12 months using the app
April 7, 2023

It has taken me a while to get to this app, so much to do in getting a new website up and running. There where a few things i did not quite understand so got onto the support chat on Good Friday!!! Jasmine and Wiliam were there and within a few minuites i was up a running. Very happy and excited to use this super flexible app. Thanks Jasmine and Wiliam!!

K and L Wines Online 2.0
United Kingdom
11 months using the app
February 14, 2023

So far so good, easy to install and great support! I still do not understand everything on it but it seems like is the app I was looking for! Thanks

Sampa Shoes
Israel
11 months using the app
January 14, 2023

Jasmine and Gideon have been super helpful and getting me started with JOY rewards program. I'm excited to see how this app entices customers to become REPEAT customers! It's been pretty easy to use so far. I'm loving it! Thank you!

Let's Talk Food
United States
11 months using the app
June 24, 2022

This is the second store we've opened with help from Joy:Rewards. Big shout out to Jasmine for helping me through this! Thanks Jasmine!

Dress & Cotton
United States
11 months using the app
October 7, 2022

The app performs better on google chrome than it does on safari, which is a con for me, but the fact that it's SO EASY to set up and use and Liz with customer service is so quick to get it up and running for you makes it worth it. Thanks so much again! I appreciate you guys and the easiness of this app!

Scarlett-Sky Brands
United States
11 months using the app
August 22, 2022

I love how easy it is to use this app and the customer service is amazing. I'm glad to have this app to assist with customer retention.

MyBody Scents, LLC
United States
11 months using the app
October 28, 2022

This app was super easy to set up. Hakeem was a big help and made sure everything was set up properly. It's very user friendly.

semichaotic
United States
11 months using the app