Reviews (1,811)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

January 14, 2023

Jasmine and Gideon have been super helpful and getting me started with JOY rewards program. I'm excited to see how this app entices customers to become REPEAT customers! It's been pretty easy to use so far. I'm loving it! Thank you!

Let's Talk Food
United States
11 months using the app
June 24, 2022

This is the second store we've opened with help from Joy:Rewards. Big shout out to Jasmine for helping me through this! Thanks Jasmine!

Dress & Cotton
United States
11 months using the app
October 7, 2022

The app performs better on google chrome than it does on safari, which is a con for me, but the fact that it's SO EASY to set up and use and Liz with customer service is so quick to get it up and running for you makes it worth it. Thanks so much again! I appreciate you guys and the easiness of this app!

Scarlett-Sky Brands
United States
11 months using the app
August 22, 2022

I love how easy it is to use this app and the customer service is amazing. I'm glad to have this app to assist with customer retention.

MyBody Scents, LLC
United States
11 months using the app
October 28, 2022

This app was super easy to set up. Hakeem was a big help and made sure everything was set up properly. It's very user friendly.

semichaotic
United States
11 months using the app
July 14, 2023

Super super satisfait d avoir pris l abonnement pro..car le service est top et super..
J ai demandé de l aide à 3 reprises et des modifications à 5 reprises, via le service tchat, et Lydia et Gideon ont été des amours...Le travail à été fait de suite suivant mon message, en moins de 30 min tout ma configuration à été faite, comme je le voulais..
Lydia est Gideon sont toujours disponibles pour toutes questions, ou modification de code ..Ancien client de Smile, j ai bien fait d avoir quitter pour Joy...Joy vous le rend bien.Merci pour tout..

La boite à tissus
Belgium
11 months using the app
August 3, 2023

Got great help from Esther. She was very helpfull and quick to respond and to help. Love the app very much. And thank you Esther for your kind help. You'r a little Angel!
Greetings Mi Moana

MiMoana
Spain
11 months using the app
Edited August 16, 2022

Merci a mrPrakash qui à pris le temps de m'envoyer des captures d'écran pour que je comprenne comment faire et là ou je devais cliquer. j'avais vraiment envie d'utiliser cette application alors avoir des personnes à qui l'on peut poser des questions, c'est vraiment sympa.

melnoyume.com
France
11 months using the app
August 3, 2023

I found jasmine to be very helpful and supportive and was able to answer the questions i had and directed me through the process. Thank you very much Jasmine.

Shello's House of Fashion and Beauty
United Kingdom
11 months using the app
July 3, 2023

So far things are easy to setup and use. Juliana from CS helped me with updating my points import file; it's been a great start!

Brimstone&Bone, Co.
United States
11 months using the app