Reviews (1,811)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

November 21, 2023

Dear Esther,

I would like to express my sincere gratitude for your assistance today and for resolving my issue without any hesitation. Your prompt and efficient help is truly appreciated.

Thank you,
Wajma

By Baano
United States
9 months using the app
Edited November 15, 2023

The app is really great and i will sure say a BIG THANK U to LIZ & HANA and WILLIAM, ABBY for helping me out here, really seeing forward to make this work now. They have stunning support, love it. :) Youre the best. :)

Dekanten.no
Norway
10 months using the app
June 11, 2023

Great customer service experience and get great help from Lydia! This app has good features and satisfies our needs!

Leya Doll
Hong Kong SAR
10 months using the app
May 7, 2023

Muy buena aplicación, y sobre todo se puede configurar cada detalle. El soporte fantástico. He quedado muy impresionado!

PAPOS Calzado Infantil Colombiano
Colombia
9 months using the app
April 26, 2022

I have been using this app for a long time now. My customers love the program and most of them are frequent users. I noticed that there were new features added, so I reached out to support and Prakash from Avada helped me activate them in no time. I am really pleased with the support and the quality of apps that AVADA provides.

Firaana
Singapore
9 months using the app
July 13, 2022

New to the app, but the support (Abby) is top notch. Excited to get the rewards going on my site, and happy to know there is great help available if I need it.

Sweet Apricity
United States
9 months using the app
January 21, 2023

Great app, and very good support theam, especially Esther and Gideon. They have solve very fast me problems.

EROTIC
Croatia
9 months using the app
April 12, 2022

Quick, easy and FREE! So far so good! Installed the app, added points and it was showing in my store in less than 5 minutes.

Willow Branch Place
United States
9 months using the app
March 1, 2023

Jasmine was very quick to help me figure out a few things and even jumped in to fix them herself. I appreciate a company with fast and courteous customer service, especially in the ecommerce world.

Jae Larenz
United States
9 months using the app
August 8, 2023

I needed some assistance with the app that I just installed and I received excellent customer service. Prakash was quick and very informative with helping me navigate the new app. I'm so excited to use it!

Pros and Cons Apparel
Canada
9 months using the app