Reviews (1,811)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

Edited May 15, 2022

This is a great app for Loyalty Points programs.
We have experienced nothing but exceptional service from the staff and from Marcus and Prakash specifically. He fixed our request right from the Support Chat Window.. AWESOME Service!!

Soap and More the Learning Centre Inc
Canada
10 months using the app
June 1, 2022

I like being able to offer this to set myself apart from other companies doing the same business. I do hope the feature to get points for leaving reviews is added.

CurlCode247
United States
10 months using the app
May 27, 2023

Just don't know how to describe it but this app on the bottom line is the best app the really helped me a lot and even helped me put the widget icon where I wanted with the help of the developers team I didn't need to do anything!!!!!! thank you very much!

VERSO QUALITY MATERIALS
Israel
10 months using the app
June 22, 2022

Hana was amazing to work with. Everything was quick and simple to set up thanks to Hana's awesome customer service! I can't wait for my customers to begin using Joy Rewards!

Lily & Oak Soapery
United States
10 months using the app
July 11, 2023

The app so far so good. I do wish they offer text size changes in free plans; Esther from the support team responds to my asks quickly!

Balanced Inspirations
China
10 months using the app
January 19, 2023

Great app, and a big thanks to Abby for helping me out with an issue I had. Responded very fast and was very helpful

TopflightUK LTD
United Kingdom
10 months using the app
January 4, 2022

I have used this app not for much long, but I can easily say that this app is incredible! I have talked with customer service and would like to thank "Drake" for amazing job! Thank you!

GoldFashion
United States
10 months using the app
July 9, 2022

I have just recently installed the app, still in the setup phase, but all looks straightforward and Prakash provided amazing support so far.

HOBA.RS
Serbia
10 months using the app
Edited April 11, 2022

So far so good. I've had a little bit of a struggle with the app, but with Drake and Jasmine's help, I'm ready to go! The customer service is top notch!

EverwickCandles
United States
10 months using the app
May 9, 2022

This app is great! It is steadily developing and adding in features the userbase suggests. Very easy to use. Also had great customer service each time I've needed it. Today I was helped by Jasmine who was very quick, kind, and informative!

Bellini's Skin and Parfumerie
United States
10 months using the app