Reviews (1,812)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

August 14, 2023

great experience and love the app. has all the great features and very easy to use and the price is perfect!! thank you!!

Maven & Mane
United States
10 months using the app
April 4, 2023

App rapide & parfaite à installer !! Et support ultra réactif ! Je préconise vivement cette app !!!!

The bichette
France
10 months using the app
August 1, 2022

Looks great, is customizable, and there's lots of features. And it's free! Their customer service rep (Esther) was a great help, very kind and quickly got everything set up for me

Forged Survival
United States
10 months using the app
July 9, 2023

I've tried several loyalty programme apps and Joy is still my preferred choice as it is user friendly, the basic version is good enough for basic use while the premium version is quite affordable. Joy has responsive team whom will be online to attend to your enquiries within a short period of time which is a plus point. Sunny, one of Joy's team members is able to assist me with my theme integration and set up. Thank you for your assistance and I am truly glad to see the improvements Joy has made to its app over time. Can't wait to see what else Joy can offer in the long run!

beautepitstop
Singapore
10 months using the app
April 11, 2023

super fast and easy help! looks amazing & easy to install (: highly recommend jasmine! thank you (((:

Gustorium
Austria
10 months using the app
January 18, 2023

Excellent App, and the company behind it offer absolutely superb support! The best I have received from a software company infact. Nothing is too much trouble, and they are super responsive! Esther recently helped us with a small issue we were having, and resolved it within minutes!

TwoBeeps.co.uk
United Kingdom
10 months using the app
May 27, 2023

Really easy setup, takes a bit of practice but you can pick it up within 10 minutes. Customer service is also great! Appreciate Jasmine for helping me set up!

The Growing Muslim
United States
10 months using the app
June 3, 2023

Abby & Tech team quickly responded and helped me out with integration onto the pages i asked within 10 minutes! superb service and company!

Tropical Supplies North East
United Kingdom
10 months using the app
February 2, 2023

Amazing and fast customer support! Jasmine was very helpful and kind. I haven't started to use the app yet but wanted to prevent problems I've had with other loyalty apps. Jasmine showed me how super easy it is to limit earning/redeeming to only customers with a store account. Highly recommend this app!

Downtown Tabby Pet Store Gainesville, FL
United States
10 months using the app
June 22, 2022

So far this app is Great! I have just started and the support and knowledge from Prakash has been above and beyond. Thank you for all your help and look forward to using this app for our site.

MyBirdStore.com
United States
10 months using the app