Reviews (1,812)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

January 17, 2022

This app is a an awesome app to have if you desire to run a successful online business. The app is filled with so many tools that are created to take stress out of your work. To top it all of, the app is backed by an amazingly professional customer services team. Esther was very prompt in her response and provided the support and service I needed.

PriPey Global Enterprize
United States
7 months using the app
June 30, 2022

Amazing customer service, Prakash went above and beyond! Can't wait to see what all this app has to offer!

Moonstone Stitches
United States
7 months using the app
September 4, 2023

Great app! Much cheaper than another I used briefly! PLUS customer support is the best! Lydia and William were so quick to help move the button so it didnt interfere with other elements in my website, and also showed me how to change the text. Happy customer here!

HOLDCOM AUTO PARTS
Australia
7 months using the app
Edited September 15, 2023

A great app with really friendly, helpful customer service who get back to you straight away. We just moved over from Smile after 4 years as the value for money is way better. Transitioning over 11,000 customers was easy enough and so far we're really happy with it! The only downside is not being able to search for customers by name, as we do a lot of manual alterations so this slows us down a lot, but hopefully this will be implemented in the future. Support is generally pretty immediate as well, Hana has been very helpful :)

The Citrine Circle
United Kingdom
7 months using the app
May 15, 2023

I just installed the free plan. The interface is really easy to navigate and my interaction with Alsha from the live support was awesome.

JustinKyneBrand
United States
7 months using the app
November 30, 2022

Very straight forward setting and easy to use. It works really well and support team help us timely manner always!

d.code
Japan
7 months using the app
August 4, 2022

Good support so far, easy to install and set up different rewards points. Will see how I get on with it.

Pizzazz Retail
United Kingdom
7 months using the app
Edited September 16, 2022

I used this app because I was looking to implement a loyalty system, and it did just that. I have everything I need and the team and especially the customer service were extremely helpful.
I very highly recommend!!

Buzz Curaçao
Netherlands
7 months using the app
Edited August 16, 2022

AVADA supported and resolved our questions quickly!! Our customers satisfy out service!! Thank you, Hana!!

北海道お土産探検隊
Japan
6 months using the app
January 13, 2023

I have only just installed the app, so I don't know how good and effective it is yet. But the support from Hana in setting up has be excellent!

MIE Skincare
United Kingdom
6 months using the app