Reviews (1,574)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its affordability, ease of use, and seamless rewards management. They value its customization options, referral program, and customer balance downloads. The customer service is often praised for its responsiveness, with team members frequently recognized for their assistance. Merchants report increased customer engagement and retention due to the app's features. Its tracking and reporting capabilities are also appreciated. Some suggest improvements like points activity downloads and scheduled customer balance backups.

November 30, 2022

Very straight forward setting and easy to use. It works really well and support team help us timely manner always!

d.code
Japan
7 months using the app
August 4, 2022

Good support so far, easy to install and set up different rewards points. Will see how I get on with it.

Pizzazz Retail
United Kingdom
7 months using the app
Edited September 16, 2022

I used this app because I was looking to implement a loyalty system, and it did just that. I have everything I need and the team and especially the customer service were extremely helpful.
I very highly recommend!!

Buzz Curaçao
Netherlands
7 months using the app
Edited August 16, 2022

AVADA supported and resolved our questions quickly!! Our customers satisfy out service!! Thank you, Hana!!

北海道お土産探検隊
Japan
6 months using the app
January 13, 2023

I have only just installed the app, so I don't know how good and effective it is yet. But the support from Hana in setting up has be excellent!

MIE Skincare
United Kingdom
6 months using the app
June 28, 2022

I just started using the app, and the customer service is top-notch from the get-go. Immediate response and help from their representative Hana. Very friendly and here to help with anything you need! 10/10 experience!

Magic City Candles
United States
6 months using the app
August 23, 2022

Great Customer Service. Jasmine Was Super Helpful! It was nice being able to talk to an actual person.

Nantucket Boat Basin Authentic Shop
United States
6 months using the app
June 18, 2023

Great customer support from Hanna! I had a number of issues and she had great patience. Grateful to the Joy support team

Sprout Organic
Australia
6 months using the app
May 25, 2022

This is a great, neat little program! This can help my customers earn rewards for purchase discount, and I can even set a limit for redeeming the amount ($50 off for $75 or more etc) so that I don't completely lose out. The colors are customizable and you can set an ability to earn rewards by subscribing, and subbing to your social medias. Birthday points are coming soon as well, and I have many more suggestions to further improve this program. Best of all ITS FREE!!!!!!

Cutiecat's Cloth Pads
United States
6 months using the app
May 4, 2023

Amazing and fast customer service. This company makes very good apps overall, I use several of them.

Furfecto
United States
6 months using the app