Joy: Rewards & Loyalty Program
Reviews (1,561)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its affordability, ease of use, and seamless rewards management. They value its customization options, referral program, and customer balance downloads. The customer service is often praised for its responsiveness, with team members frequently recognized for their assistance. Merchants report increased customer engagement and retention due to the app's features. Its tracking and reporting capabilities are also appreciated. Some suggest improvements like points activity downloads and scheduled customer balance backups.
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This app is a an awesome app to have if you desire to run a successful online business. The app is filled with so many tools that are created to take stress out of your work. To top it all of, the app is backed by an amazingly professional customer services team. Esther was very prompt in her response and provided the support and service I needed.
I just installed the free plan. The interface is really easy to navigate and my interaction with Alsha from the live support was awesome.
It was very easy to set up and the chat box to utilize all resources was very convenient. I am looking forward to offering loyalty rewards to my customers.
Hanna was quick to help with the pop up box in my store.
Amazing customer service, Prakash went above and beyond! Can't wait to see what all this app has to offer!
A great app with really friendly, helpful customer service who get back to you straight away. We just moved over from Smile after 4 years as the value for money is way better. Transitioning over 11,000 customers was easy enough and so far we're really happy with it! The only downside is not being able to search for customers by name, as we do a lot of manual alterations so this slows us down a lot, but hopefully this will be implemented in the future. Support is generally pretty immediate as well, Hana has been very helpful :)
Very straight forward setting and easy to use. It works really well and support team help us timely manner always!
Good support so far, easy to install and set up different rewards points. Will see how I get on with it.
I used this app because I was looking to implement a loyalty system, and it did just that. I have everything I need and the team and especially the customer service were extremely helpful.
I very highly recommend!!
AVADA supported and resolved our questions quickly!! Our customers satisfy out service!! Thank you, Hana!!
I have only just installed the app, so I don't know how good and effective it is yet. But the support from Hana in setting up has be excellent!