Joy: Rewards & Loyalty Program
Reviews (1,574)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its affordability, ease of use, and seamless rewards management. They value its customization options, referral program, and customer balance downloads. The customer service is often praised for its responsiveness, with team members frequently recognized for their assistance. Merchants report increased customer engagement and retention due to the app's features. Its tracking and reporting capabilities are also appreciated. Some suggest improvements like points activity downloads and scheduled customer balance backups.
Refine
-
By rating
Julianna was super helpful. Their customer service is always great!!! Awesome app. They are always prompt in answering and help with anything big or small.
Very good customer support! Got a reply almost immediately and problem was fixed within a few minutes!
Thanks great service. Got up and running fast. Easy interface. Controls on reward payouts are 100% your choice.
I like this app, it's very useful. The support is top notch. I changed my shop theme and the support - Marcus - responded and helped me in minutes. A plus is that the app is free. Thank you!
Hana was wonderful in helping me get the pop up to appear on my site- She was very patient and was able to fix the problem quickly:)
So far great! Lots of cool features with the free version! Esther was kind and quick to help me with my issues. Cool app and good customer support!
Good application to reward customers. The support is very responsive and allowed me to modify the code in depth to customize the rendering on the website. Thanks to Lydia for her assistance, and also to the developers. I recommend.
EXCELLENT and fast customer service from our rep HANA. Super fast and helpful and friendly. off to a great start with joy :)
I like the app so far and Marcus was so much help!!! He answered quickly and was very efficient :) I can't wait to use the app.
Liz was very helpful while i was setting up the app. Best customer service on the Shopify platform.