Reviews (1,569)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its affordability, ease of use, and seamless rewards management. They value its customization options, referral program, and customer balance downloads. The customer service is often praised for its responsiveness, with team members frequently recognized for their assistance. Merchants report increased customer engagement and retention due to the app's features. Its tracking and reporting capabilities are also appreciated. Some suggest improvements like points activity downloads and scheduled customer balance backups.

March 4, 2022

the support is very fast and very nice, really great for a free app. It is also very convenient to set up the points program! :) Good Job

Solo si
Germany
7 months using the app
December 14, 2022

App is easy to use and great to have. Customer service is very responsive, helped me with customizations and integrations.

Amenities Depot
United States
7 months using the app
Edited September 29, 2022

Julianna was super helpful. Their customer service is always great!!! Awesome app. They are always prompt in answering and help with anything big or small.

LL Collections
United States
7 months using the app
January 29, 2023

Very good customer support! Got a reply almost immediately and problem was fixed within a few minutes!

The Witches' Barn
Belgium
7 months using the app
September 30, 2022

Thanks great service. Got up and running fast. Easy interface. Controls on reward payouts are 100% your choice.

CynCynDesign
United States
7 months using the app
May 1, 2023

Hana was wonderful in helping me get the pop up to appear on my site- She was very patient and was able to fix the problem quickly:)

Saffron + Sage Boutique
United States
7 months using the app
May 2, 2022

I like this app, it's very useful. The support is top notch. I changed my shop theme and the support - Marcus - responded and helped me in minutes. A plus is that the app is free. Thank you!

Gifts For Family Online
United States
7 months using the app
March 22, 2023

So far great! Lots of cool features with the free version! Esther was kind and quick to help me with my issues. Cool app and good customer support!

Floating Frogs
United States
7 months using the app
June 15, 2023

EXCELLENT and fast customer service from our rep HANA. Super fast and helpful and friendly. off to a great start with joy :)

Bloo & Ro
United States
7 months using the app
March 30, 2023

Good application to reward customers. The support is very responsive and allowed me to modify the code in depth to customize the rendering on the website. Thanks to Lydia for her assistance, and also to the developers. I recommend.

AVE Cheveux
France
7 months using the app