Reviews (1,812)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.
Refine
-
By rating
I had a great experience with avada’s customer service. I contacted them through their website and got a reply from abby within seconds. She was very friendly, professional, and helpful. She answered all my questions and resolved my issue quickly and efficiently. She even help me reach the tech team to do my free plan problem. I was very impressed by her efficiency. She made me feel valued and satisfied as a customer. I would highly recommend avada and abby as the CS to anyone who needs a shopify app service online. Thank you, abby, for your excellent service! Perfectly done!
Thank you Fennic for helping me with my issues. You solved my issues and did it very quickly. best customer service.
Hana is really lovely. I enjoy the app so far. Very straightforward and easy to use. I'd say worth a try
Great app! Jasmine and the team over at Joy have it figured out. Great Product and even better support!
Thanks for Esther's help. Rapid response! The problem is that Shopify is asking for 100 characters review.
Setting up the app is super easy and once you start the Premium plan it allows you to customize EVERYTHING! I had an issue with the widget not showing up on the website, so I contacted support through their chat. Esther was extremely helpful and figured out the problem in seconds! I will follow-up on the function of the rewards program as we are launching it soon!
Thank you to Marcus who provided excellent help with helping to naviagate this site. It was actually very easy.
I love this app I use it for my online boutique it is sooooo easy to use customer service is fast and very helpful.
Easy set up, love the support , they are super fast with responding to you, New stores download now!
Great App, quick responses and always able to sort out any problems
Abby was a very supportive customer rep