Reviews (1,811)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

Edited August 3, 2023

Perfect for anyone who needs a loyalty program for their online store. Support gets back to you within minutes and is always quick to help :) Especially Hana helped me with a lot of topics. Can only recommend that app and the team behind!

The Fitness Outlet
Germany
5 months using the app
August 8, 2023

Hana provided incredible service in assisting with activating the app in our theme. We are excited for the features that this will bring to our business. Definitely worth a try if you are looking for a loyalty program.

CollectorsPlay
United States
5 months using the app
April 13, 2022

I used this app to help add a rewards program to my website. Candace helped me very quickly and everything went well!

JeweledByJazDIY
United States
5 months using the app
September 8, 2023

Great app, thanks to Hana for her prompt and efficient assistance

PARADYS
Morocco
5 months using the app
June 27, 2022

I'm just getting started with this app and so far its amazing. I had a few questions right after installing and Customer Service was very helpful and helped to guide me along. I 100% recommend.

Scented by JMarie
United States
5 months using the app
June 28, 2023

Good app for rewards and loyalty program. There is a lot of functionnalities.
Thanks to Abby for her help !

JOG & JIM
France
5 months using the app
July 23, 2022

Very useful app for creating a rewards program on your online store.
Customer service is very quick and friendly.
Highly recommend!

미국맘 쇼핑
Canada
5 months using the app
August 16, 2022

Excellent service. I spoke to Jasmine with a quick question and guidance on a customisation I wanted to do. She liaised with the development team and resolved it over chat very quickly. (The whole chat took 5 minutes!!) Fully recommend this app and the service. Thanks Jasmine

ekookaburra
Australia
5 months using the app
October 3, 2023

I had a great experience with avada’s customer service. I contacted them through their website and got a reply from abby within seconds. She was very friendly, professional, and helpful. She answered all my questions and resolved my issue quickly and efficiently. She even help me reach the tech team to do my free plan problem. I was very impressed by her efficiency. She made me feel valued and satisfied as a customer. I would highly recommend avada and abby as the CS to anyone who needs a shopify app service online. Thank you, abby, for your excellent service! Perfectly done!

START3DP
Taiwan
5 months using the app
April 16, 2022

Thank you Fennic for helping me with my issues. You solved my issues and did it very quickly. best customer service.

SKModesty
United States
5 months using the app