Reviews (1,784)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty program for boosting customer retention and satisfaction, highlighting its user-friendly interface and generous free tier. Key features such as easy setup, customization options, and seamless POS integration are noted for enhancing customer engagement. The responsive and personalized customer support, assisting with custom coding and providing detailed guidance, is also commended. This app is valued for its comprehensive features and smooth integration with Shopify, making it a useful tool for increasing customer loyalty and engagement.

July 23, 2022

Very useful app for creating a rewards program on your online store.
Customer service is very quick and friendly.
Highly recommend!

미국맘 쇼핑
Canada
5 months using the app
August 16, 2022

Excellent service. I spoke to Jasmine with a quick question and guidance on a customisation I wanted to do. She liaised with the development team and resolved it over chat very quickly. (The whole chat took 5 minutes!!) Fully recommend this app and the service. Thanks Jasmine

ekookaburra
Australia
5 months using the app
April 16, 2022

Thank you Fennic for helping me with my issues. You solved my issues and did it very quickly. best customer service.

SKModesty
United States
5 months using the app
February 17, 2023

Hana is really lovely. I enjoy the app so far. Very straightforward and easy to use. I'd say worth a try

Cuddle Baby Pink
Australia
5 months using the app
June 13, 2023

Great app! Jasmine and the team over at Joy have it figured out. Great Product and even better support!

Highspots.com
United States
5 months using the app
May 25, 2023

Thanks for Esther's help. Rapid response! The problem is that Shopify is asking for 100 characters review.

Nature's Basket - NZ
New Zealand
5 months using the app
August 8, 2023

Setting up the app is super easy and once you start the Premium plan it allows you to customize EVERYTHING! I had an issue with the widget not showing up on the website, so I contacted support through their chat. Esther was extremely helpful and figured out the problem in seconds! I will follow-up on the function of the rewards program as we are launching it soon!

Sonique Saturday
United States
5 months using the app
April 30, 2022

Thank you to Marcus who provided excellent help with helping to naviagate this site. It was actually very easy.

Timeless Reflections LLC
United States
5 months using the app
November 2, 2023

Great App, quick responses and always able to sort out any problems
Abby was a very supportive customer rep

TARS Clothing Store
United Kingdom
5 months using the app
January 15, 2022

I love this app I use it for my online boutique it is sooooo easy to use customer service is fast and very helpful.

LaReine Maria
United States
5 months using the app