Reviews (1,812)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

Edited March 31, 2023

I was having a few challenges enabling and navigating the rewards program as it had been awhile since I had accessed the app. Juliana did a great job helping me get reacquainted with the app and made sure it was working properly on the website. She was very kind, patient, knowledgeable and responded very quickly to my questions. No problems with the app. I would recommend. Great customer service as well.

Kanuni Brown
United States
6 months using the app
March 8, 2022

Great customer service - extremely quick response time. Use this app for my small business and highly recommend

The Doormat Company
United States
6 months using the app
August 2, 2022

Great support. Highly recommend! They provide some apps freely. Hope this app can bring me more customers

ciaocustom
Vietnam
6 months using the app
April 5, 2022

I spoke with Jasmine during my set-up and she was fantastic! Super quick to answer my questions and to take care of my needs. She even went above and beyond to help me in an area I didn't know I needed help with!! Thank you so much Jasmine!!!

Everlasting Designs AR
United States
6 months using the app
August 5, 2022

Esther, you are great, such a great loyalty reward program, with many intresting and helpful features,

Divadiya
India
6 months using the app
October 5, 2023

I worked with two support members and they were outstanding in helping installed the App. Thank you so much Avada.

Fabric Design Treasures
Canada
6 months using the app
April 5, 2022

Amazing App! Fast Help! Amazing Service! Marcus was very helpful and even rated my website for me! Thanks Marcus and AVADA!

Healer's Bargain
United States
6 months using the app
July 21, 2022

online chat service was a great help. looking forward to sharing it on my website and with my customers

makeshawdesigns
United Kingdom
5 months using the app
July 5, 2023

Best loyalty app out there. So many more features in comparison to others.

Had some issues getting the app integrated into my theme, and their customer service is second to none! I had help from Jasmine, and it was so quick and easy to get help, and i'm being completely honest, it took 5 minutes to make things perfect!

Highly recommend!

The Doherty Company UK
United Kingdom
5 months using the app
July 13, 2022

Esther" GAVE GOOD CUSTOMER SERVICE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Styled in 60 Seconds
United States
5 months using the app