Reviews (1,812)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.
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I've been using the app for most of this year and it is always reliable, easy to use and brings "Joy" to my customers. Today I experienced a technical issue for the first time (self-inflicted) and I received help immediately when using the live chat feature. Abby from Avada assessed the situation and within moments both resolved the issue and showed me how she resolved it so that I can do it if I run into the same issue again in future. Very impressed with the app and the amazing support!
This app is great. And customer service is the best I've ever had when working with an app. Jasmine was so helpful and quick to help me. Highly recommend this app to help improve your business.
Great support from Liz. Quickly resolved my issue.
Excellent customer support. I am loving the app so far.
amazing!!!! great app and customer service! amazing!!!! great app and customer service! amazing!!!! great app and customer service!
thanks for the support , hopefuly this app gives our customer a better shopping experince . thanks for swift support from Abby to set up the profile
Really good app. Meets all my needs and Liz the customer support agent was amazing and really quick at unlocking special features for me. 5/5
Good and quick support. Managed by hana. All perfect :) Also a good app, with many functions for the Customers.
I was having a few challenges enabling and navigating the rewards program as it had been awhile since I had accessed the app. Juliana did a great job helping me get reacquainted with the app and made sure it was working properly on the website. She was very kind, patient, knowledgeable and responded very quickly to my questions. No problems with the app. I would recommend. Great customer service as well.
Great customer service - extremely quick response time. Use this app for my small business and highly recommend